Opex Mail Matrix Manuel De L'opérateur page 294

Using the More Information feature
The More Information feature is a user-friendly troubleshooting tool to help you
resolve various machine issues. Topics covered in this feature include iBOT
jams, Feeder issues, and Software issues. This feature is available through the
host application when a jam/issue occurs.
When a jam occurs, a box in the Main Status field will pop up, displaying a brief
description of the jam, as well as the More info... feature button underneath
(see Figure 127).
Clicking More info... will display expanded information about the topic that
will help solve the issue you are having (see Figure 128 and
Figure 129 on
page 148).
Reason for jam and
More Information button
Figure 127: Reason for jam
147
Mail Matrix Operator Manual
OPEX Corporation