10. Warranty and maintenance / disposal
Warranty and maintenance
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Three-year warranty for the unit from the date of purchase, excluding pump set and
accessories. Six month warranty for the batteries. The manufacturer is not liable for
any damage or consequential damage caused by incorrect operation, inappropriate
usage or use by unauthorised persons. Routine checks, servicing and battery
exchange may only be carried out by Medela authorised personnel.
The engineering of the Medela Symphony breast pump has been verified by
independent test institutes for compliance with the EN/IEC 60601-1 standard. Copies
of such certificates may be obtained on request. Because of the method of construc-
tion used, Medela does not expect electrical safety to be affected at any time during
the life of the product – provided that it is used properly in accordance with its
intended use as well as these instructions for use, and that the device is serviced and
repaired at an authorised service centre. There are no prescribed or recommended
electrical safety checks or recurrent tests to be carried out.
Manufacturer's information provided in accordance with EN/IEC 62353:2014 "Medical
electrical equipment – Recurrent test and test after repair of medical electrical
equipment".
Besides the cleaning procedure(s) described in chapter 5 and battery charging for
pumps with optional batteries as described in chapter 6, no further maintenance is
required. Besides the inspection procedures described in chapter 3, e.g. visual signs
of damage to the pump or power cord, pump dropped or dropped into water, no
further inspections are required. As pointed out in chapter 3, service and repair may
be performed only by an authorised service agency (centre) in full accordance with
the Symphony Service Manual using original Medela spare parts mentioned therein.
The service manual, wiring diagrams, and descriptions are available upon request
from Medela.
Medela deems that the final production testing replaces on-site testing of the device
before putting into service.
The operating life of the Symphony breast pump is 3000 hours. The service life is
7 years if used normally, including the life of the internal batteries. The service life
of the accessories is two years.