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TROUBLESHOOTING
PROBLEM
Engine starts, then shuts
down
Engine lacks power
Engine will not start
Engine runs rough or
bogs when load applied
No power at AC
receptacles
36 | English
POSSIBLE CAUSE
Fuel level is low or depleted.
Low engine oil level stopped generator.
Dirty air filter.
Contaminated fuel source.
Defective low oil level switch.
Air filter restricted.
The choke lever is in the wrong position.
Fuel system malfunction, ignition malfunction,
valves stuck, etc.
Fuel level is low or depleted.
Stale gasoline, generator stored without treating or
draining gasoline, or refueled with bad gasoline.
Dirty air filter.
Low engine oil level stopped generator.
Spark plug wet with fuel (flooded engine).
Spark plug faulty, fouled, or improperly gapped.
The fuel selector switch is in the FUEL OFF
position.
CO sensor removed or modified.
CO sensor activated or system fault occurred.
Dirty air filter.
Generator overloaded.
Faulty power tool or appliance.
Fuel system malfunction, ignition malfunction,
valves stuck, etc.
AC circuit breaker/s tripped.
Faulty power tool or appliance.
Faulty generator.
CORRECTION
Add gasoline, connect natural gas hose, or
connect propane cylinder.
Fill oil to proper level and ensure the generator is
on a flat, level surface.
Clean the air filter.
Drain gasoline and refill the fuel tank, replace the
propane cylinder, or have a professional clean the
natural gas line.
Contact customer service at 1 (855) 944-3571.
Clean or replace air filter.
Move the choke lever to the correct position.
Contact customer service at 1 (855) 944-3571.
Add gasoline, connect natural gas hose, or
connect propane cylinder.
Drain the gasoline tank. Refuel with fresh
gasoline.
Clean the air filter.
Fill oil to proper level and ensure the generator is
on a flat, level surface.
Wait five minutes. Turn the fuel selector switch
to the FUEL OFF position. Pull recoil handle
rapidly several times. If the generator does not
start, remove spark plug and dry.
Gap or replace the spark plug. Reinstall.
Turn the fuel selector switch to the appropriate
position.
Return to original configuration.
Relocate generator /
Contact customer service at 1 (855) 944-3571.
Clean the air filter.
Unplug some devices.
Replace or repair tool or appliance. Stop and
restart the engine.
Contact customer service at 1 (855) 944-3571.
Inspect AC loads and reset circuit breaker(s).
Replace or repair tool or appliance. Stop and
restart the engine.
Contact customer service at 1 (855) 944-3571.
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