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Troubleshooting
Problem
Solution
It takes about 4.5 hours to fully charge the robot when its battery is low.
The charging speed is
If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow
slow.
down to extend the battery life.
The charging contacts on both the robot and the base may be dirty, please wipe them with a dry cloth.
Check whether the dust box filter is clogged. If so, clean it or replace it.
The noise increases
A hard object may be caught in the main brush or the dust box. Check and remove any hard object.
while the robot is
The main brush or the side brush may become tangled. Check and remove any foreign objects.
operating.
Switch the suction mode to Standard or Quiet.
Objects such as power cords and slippers should be organized before using the robot.
The robot moves
Working on wet slippery surfaces causes the main wheel to slip. It is recommended to dry the wet places before using
without following the
the robot.
set route.
Wipe the bumper window and 3D dual-line laser sensors on the robot with a clean, soft cloth to keep them clean and
unobstructed.
Make sure that the doors of the rooms to be cleaned are open.
The robot misses the
The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally.
rooms to be cleaned.
Please try drying the floor before using the robot.
The robot will not
Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming cleaning.
resume cleaning after
The robot will not resume cleaning after you manually place the robot on the base station or send the robot to charge
charging.
via the app or the button
The water level in
Take out the washboard base, check whether there is any blockage around the washboard filter and clean it.
the washboard is
Check whether the sewage drain outlet is blocked and clean it.
abnormal.
Check the cleaning solution. Do not add any liquid other than the officially-approved cleaning solution.
The base station
Check whether the dust bag in the dust tank is full.
cannot automatically
If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the base
empty the dust box.
station, or the dust box. If any, clean the blocked part in time.
For more support, contact us via https://global.dreametech.com
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Specifications
Robot
Model
RLX86CE-1
Charging Time
Approx. 4.5 hours
Rated Voltage
14.4 V
Rated Power
75 W
Operation Frequency
2400–2483.5 MHz
Maximum Output
<20 dBm
Power
Under normal use of condition, this equipment should be kept
a separation distance of at least 20 cm between the antenna
and the body of the user.
Base Station
Model
RBXE0307-1
Rated Input
220-240 V
50-60 Hz
Rated Output
20 V
2 A
Rated Power
700 W
(during dust emptying)
Rated Power
1160 W
(during hot water cleaning)
Rated Power
87 W
(during charging and drying)
Water Pressure Range
0.14-0.8 MPa
Note:
·
Rated Power (during hot water cleaning) is determined by the power
value during the representative period (water temperature 25℃).
·
Rated Power (during charging and drying) is determined by the power
value during full load period.
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