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Q: Why can't activate the equipment?
A:
Possible Cause
The tablet isn't connected to a network.
The serial number and activation
code are not correct.
The activation code is invalid.
The configuration is empty.
Q: The tablet is not activated while updating?
A:
Possible Cause
T h e M D C I d o n g l e m a y n o t b e
activated in the registration process.
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Solution
Make sure the network is stable.
Check the serial number and activation
code and make sure they are correct
(serial number 12 digits, activation code
8 digits).·
Contact TOPDON after-sales service
to get support.
Contact TOPDON after-sales service
to get support.
Solution
Activate the MDCI dongle as follows:
Tap "User Info" -> "Activate MDCI" ->
Input the correct serial number and
activation code -> "Activate".
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