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troubleshooting guide
Problem
The machine will not operate
when using mixing tools.
Machine stops during operation
and indicator light flashes.
Dual drive attachment will
not operate.
Movement on the work surface.
Poor performance of
tools/attachments.
Cause
No power/indicator light not lit.
Mixer head not locked down correctly. Check that the mixer head is
Outlet cover not fitted correctly.
Mixer head has been lifted during
operation and lowered again without
resetting the speed control to
'O' (OFF) position.
Outlet cover or attachment has
unlocked.
If attachment is located correctly, then Check maximum capacities
machine is overloaded or maximum
capacities exceeded.
Dual drive attachment is not locked
on correctly.
Food processor/juice extractor lid
or citrus juicer sieve located
incorrectly.
Feet on the underside of the machine
are dirty or wet.
Refer to hints in relevant "using the attachment" section. Check
attachments are assembled correctly.
16
Solution
Check machine is plugged in.
locked down correctly.
Check that the outlet cover is
located correctly.
The machine will not work
if the outlet cover is fitted
incorrectly.
Check that the speed control is
reset to 'O' (OFF) position.
Check that attachments and/or
outlet cover are located
correctly.
Reset control to 'O' (OFF)
position, then restart the
machine.
stated in the recommended
speed chart. Reduce quantity
being processed if necessary.
Switch off, unplug and allow the
machine to cool down for 30
minutes.
Check the dual drive attachment
is located correctly.
Check that the attachment is
fitted correctly.
Regularly check the feet are
clean and dry.
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