10. ALARMS
In case of an anomaly during operation, the electronics of the boiler intervene and highlight the irregularities that have taken place in the
standard operation of the boiler, depending on the type of fault.
Every alarm situation puts the boiler to be an automatic "lock out" state. Slide the padlock to the right to unlock the boiler. Once the boiler
has reached the appropriate cooling temperature, the user can restart it up. The list of alarm codes that we can see and the description, are
shown in the following table:
Alarm Code
Description
Er01
Intervention of the safety thermostat, even when the boiler is turned off
Er02
Intervention of the safety air pressure switch, only when the smoke fan is working
Er03
Switching off of the boiler due to smoke temperature decrease Possible lack of fuel or blockage of it.
Er04
Turning off the boiler due to overheating of the water temperature
Er05
Switching off of the boiler due to overheating of the smoke temperature
Er07
Error Encoder: the encoder of the smoke extractor does not receive signal
Er08
Error Encoder: the adjustment of the smoke extractor speed is not possible
Er09
Low water pressure
Er10
High water pressure
Er11
Values DATE/TIME are not exact after a long power failure
Er12
Ignition of the boiler unsuccessful
Er15
Power dip
Er16
Error Display communication
Er17
Smoke extractor do not regulate due to an excess or fault of flow
Er18
Lack of fuel (pellet)
Er23
SHW accumulator probe not connected
Er25
Error of the burner cleaning base. Only mod. HydroConfort.
Er27
Error broken cleaning motor.
Er34
Minimum flow of the flow sensor
Er35
Excessive flow of the flow sensor
Er39
Flow sensor broken
Er41
The primary air flow is insufficient during the check of the boiler
Er42
The primary air flow is high
Er47
Auger Encoder Error: the encoder of the auger does not receive signal
Er48
Auger Encoder Error: the speed regulation of the auger is not possible
Er52
Er52 IO module error I2C
Maintenance Error: it signals that operating hours set have been reached (1200 hours). You need to call the
Mant
technical assistance.
Besides the failure codes, the stove can show the following messages that do not block its operation:
MESSAGE
Prob
Anomaly on the probes control in check-up.
Service
This message means that the operating hours have been reached (1200). It is necessary to call the technical assistance
service.
Block Ignition
This message appears when the system has not been turned off manually during the Ignition phase (after the preload): the
system will turn off when it works at full capacity.
Cleaning on
Doing a periodic cleaning. Only shown in pellet mode.
Link Error
Fail of communication between the card and the display
11. SERVICING AND CARE
The maintenance operations guarantee a proper operation of the product over its lifetime. Not making these maintenance operations will
affect the safety of the product.
11.1.
BURNER CLEANING
In the Hydrobox and Hydrotex models, even though the burner cleaning is automatic, it is necessary to carry out a weekly cleaning.
-
Use a vacuum to clean the ashes in the burner.
-
Remove the burner from its place and unblock the holes.
-
Hoover the ashes which is inside the burner housing.
INSTALLATION, OPERATING AND SERVICING INSTRUCTIONS
DESCRIPTION
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HYDROBOX, HYDROTEX AND HYDROCONFORT