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If You Need Help...
Please contact our Customer Care Department, where we have many Child
Passenger Safety (CPS) Technicians on staff, with any questions you may
have concerning installation, parts, maintenance, or warranty information. If
you have specific questions, e-mail us a picture. It will help us serve you better.
When you contact us, please have the Model Number and Manufactured on
Date ready so that we may help you efficiently. This information can be found
on the underside of your Infant Carrier and Base.
Please contact Cybex:
• TEL: 1-937-773-3971
• E-mail: support.americas@goodbabyint.com
• Web: www.cybex-online.com
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Resources
Help with Installation
Installing your car seat correctly in your vehicle is extremely important for your
child's safety. However, it is not always easy to do.
72% of car seats are being used incorrectly!
Make sure your car seat is installed correctly by using one of the following:
www.tc.gc.ca
www.safekids.org
• Your local fire and police departments for certified CPS Technicians
Recycling
Once your seat has reached its expiration date, we recommend recycling
the seat. Contact your local community recycling center for the best way
to dispose of your seat. We do not recommend giving or selling the seat to
anyone, or simply putting it in the garbage.
If the Car Seat Has Been in a Crash
WARNING! TO AVOID DEATH OR SERIOUS INJURY, DO NOT USE this child
restraint if it has been in a crash. There may be hidden damage and it
must be replaced. Your insurance company may provide some
assistance in replacing the child restraint.
Statistics show that over

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