Plug In & Set Up; Connecting Your Hub To Sure Petcare - SURE petcare SURE FLAP pet door CONNECT Guide D'utilisation

Plug in and set up
The first stage of the set up process is to plug in and power up your Hub. You will need to be
able to plug your Hub into your internet router and a power outlet using the cables provided.
1
Plug one end of the Ethernet
cable into the base of your Hub
and the other end into a spare
Ethernet port on your router.
Please note: Your Hub may have recently received a software update. If you see solid red lights
during setup, don't panic, your Hub is updating its software. Once complete the Hub will reboot and
you'll see the light sequence detailed above.
If you see any unspecified lights during set up, or you think something hasn't worked correctly,
please see the Help & support section on page 10.

Connecting your Hub to Sure Petcare

The next stage of the set up process is to connect your Hub to your household; this way you will be
able to communicate directly with your system. Please follow the steps below:
1
Connect your device to WiFi so
it's using to the same internet
network as your Hub. Open the
app or go to SurePetcare.io and
follow the instructions.
If your Hub loses internet connection for any reason, your Pet Door will still function as normal
and retain its settings.
Once you've set up your Hub and connected it to your household, you will need to add a product.
Continue to follow the instructions on the app or see the Pet Door section from page 11.
2
Assemble the power supply and
plug it into your power outlet.
Plug the other end of the cable
into the base of your Hub.
2
When prompted to do so on the
app or online, press the button
on the base of your Hub.
The ears will flash whilst it
looks for your device.
3
Your Hub's 'ears' will start
alternating red and then green.
When both ears remain solid
green your Hub is ready.
3
Wait for both of the ears on
your Hub to remain solid green.
When both are green, your Hub
is successfully connected to
your household.
EN
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