T T a a b b l l e e 1 1
( ( c c o o n n t t i i n n u u e e d d ) )
Codes
Fault
F F 2 2 4 4
Invalid DIP
Switch Setting
F F 2 2 5 5
Moisture Sensor
Fault
F F 2 2 6 6
Aux Input Fault
F F 2 2 7 7
Pressure
Transducer
Error
F F 2 2 8 8
Real Time Clock
Fault
F F 4 4 1 1
Duplex
Alternator
Sensor Mismatch
F F 4 4 2 2
Duplex
Alternator
Firmware
Mismatch
F F 4 4 3 3
Duplex
Alternator
Comm Fault
F F 4 4 4 4
Duplex
Alternator
Unexpected
Comm
F F 4 4 5 5
Duplex
Alternator
Demand
Fault
Power down, disconnect leads to the motor and power up the SubDrive:
•
If the SubDrive does not give an "open phase" fault (F5), then there is a problem with the SubDrive.
•
Connect the SubDrive to a dry motor. If the motor goes through DC test and gives "underload" fault
(F1), the SubDrive is working properly.
Possible Causes
•
No DIP Switch set or more than one (1) DIP
Switch set for Motor and/or Pump size
•
Invalid combination of DIP switches for drive
type (SD or MD mode), Motor hp, and Pump
hp.
•
Moisture Sensor has detected moisture or
water
•
External device wired to the WET SENSOR
terminal has satisfied the configured fault
condition
•
Input is incorrectly configured
•
External device wired to the AUX IN terminal
has satisfied the configured fault condition
•
Input is incorrectly configured
•
Pressure transducer has failed
•
Pressure transducer is incorrectly wired
•
Pressure transducer signal is outside of the
expected range
•
Pressure transducer is being used but DIP
SW1 Position 5 is in the UP position
•
Pressure Sensor is being used but SW1 Posi-
tion 5 is in the DOWN position
•
Internal real time clock is not programmed
•
Real time clock battery on Control Board is
loose
•
Real time clock battery is dead
•
Drives using the built-in Duplex Alternator
function are configured with pressure sensor
types that do not match
•
Drives using the built-in Duplex Alternator
function have firmware versions that are not
matched
•
Improper Duplex Alternator cable connection
•
Duplex Alternator cable is damaged
•
Duplex Alternator cable is installed but Du-
plex Alternator function is only configured
on one drive
•
Drives are incorrectly configured
•
Both drives are running and unable to satisfy
the Primary Setpoint pressure
Corrective Action
•
Check DIP switch settings
•
Check Moisture Sensor location for moisture or presence
of water. Clean and dry area. If drive is stopped, power
must be cycled to clear the fault.
•
Ensure Moisture Sensor input is configured correctly
•
Ensure the Auxiliary Input is configured correctly
•
Replace pressure transducer
•
Check pressure transducer wiring connections
•
Ensure DIP SW1 Position 5 is in the correct position for the
sensor type being used (DOWN for pressure transducer,
UP for pressure switch)
•
Ensure battery is properly inserted. If corrected, reconnect
to drive using mobile app to reset the internal clock time
•
Replace battery. If replaced, reconnect to the drive using
the mobile app to reset the internal clock time
•
Ensure the drives using the built-in Duplex Alternator
function have matching pressure sensor types, either a
traditional pressure sensor or a pressure transducer.
•
Make sure the transducers are both PSI type or bar type,
if both drives are configured with a pressure transducer.
•
Update the firmware version of one or both drives to a
matching firmware version using the FE Connect mobile
app.
•
Check Duplex Alternator cable connections
•
Replace Duplex Alternator cable
•
Complete Duplex Alternator configuration on both drives
•
Ensure both drives are configured properly. One drive
must be configured as Pump 1, the other drive must be
configured as Pump 2, and the Switching Interval must
match.
•
Inspect each system for proper pump operation
MAINTENANCE
Troubleshooting
45