Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a sim-
ple solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem
Device does not
work
Display does not
light up
Device does not
heat
ER1 / ER2
ER3 / ER 4
ER 7
ER 8
Ventilation does
not work
No steam
Steam emerge
the oven
Noise of ventila-
tion after turning
off
Heating up takes
long
40
Reason
∙ No power
∙ To many devices at one
power cord
∙ Door not closed
∙ Overheat of sensor
∙ Steam sensor
∙ Short circuit f steam
sensor
∙ Bad contacts
∙ Ventilation is damaged
∙ No water in tank
∙ Water tank nor inserted
correctly
∙ Steam
generator
damaged
∙ Door not closed prop-
erly
∙ Seal has loosened or is
damaged
∙ Door is damaged
∙ Cooling of the electron-
ics
∙ Steam
generator
limed
Solution
∙ Check is plug is plugged-in cor-
rectly
∙ Check the fuse
∙ Close door
∙ Unplug the device for 1 minute
∙ Open the door and leave 10
minutes to cool down
∙ Contact our service
∙ Contact our service
∙ Contact our service
∙ Contact our service
∙ Refill water
∙ Insert tank correctly
∙ Contact our service
is
∙ Contact our service
∙ Will turn off automatically
is
∙ Descale the device
∙ Use distilled water