7 - INCONVENIENCES AND POSSIBLE REMEDIES
MALFUNCTION
The appliance doesn't work.
The appliance doesn't switch on.
The appliance only works for a small amount
of time.
The appliance doesn't cool efficiently.
The appliance is noisy and vibrates ex-
cessively.
The appliance emits an abnormal sound.
Water leaks from the conditioner during
transport.
In cooling, night-time or automatic mode,
minimum speed cannot be selected.
Do not try to repair the appliance by yourself.
If the problem has not been solved, please contact your local retailer or the closest assistance service.
Supply detailed information about the malfunction and the equipment version.
EN - 24
CAUSE
No power.
The plug has not been inserted.
P1 Error Code
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In COOLING mode: environment tempera-
ture is lower than the set temperature
The temperature set is too close to ambient
temperature.
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Suction of outside air is obstructed.
The air filters are clogged by dust, fluff or
animal hair.
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The drain pipe not connected or it is clogged.
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The appliance has a low level of refrigerant.
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Temperature setting is too high.
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The windows or doors of the room are open.
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The room area is too large.
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Heat sources are present inside the room.
The appliance bearing surface is not levelled.
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The air filters are clogged by dust, fluff or
animal hair.
This sound is caused by the refrigerant flow
inside the unit.
The conditioner has been tilted or laid flat.
Ambient temperature too low.
WHAT DO I DO?
Wait.
Insert the plug in the power socket.
The water collection tray is full.
Switch off the appliance, unload water
from the collection tray and then restart the
appliance.
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Reset temperature.
Lower the temperature set.
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Remove the obstructions.
Call the Service Centre.
Switch off the appliance and clean the filters
following the instructions.
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Switch off the appliance, disconnect the
pipe, remove the possible obstruction and
reconnect the drain pipe
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Contact an assistance centre to have the appli-
ance inspected and the refrigerant topped-up.
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Reduce the set temperature.
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Make sure all the windows and the doors
are closed.
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Check the cooling area again.
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Remove the heat sources if possible.
Place the appliance on a flat and levelled surface.
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Switch the appliance off and clean the filters
following the instructions.
It is totally normal.
Empty water before moving the appliance.
Air conditioner behaviour is normal.