Chapter 8 - Diagnostics; System Does Not Acquire X-Ray Images - KaVo Dental GXS-700 Manuel D'utilisateur

Chapter
8
This section supplies information on some simple tests which the user may perform
in the event of malfunctioning. Refer to the PC manual and the software manual for
information on other types of malfunctions.

System Does Not Acquire X-ray Images

1. Check the GXS-700 USB connection to the PC; ensure that the GxPicture
Status Icon is green (see "Status Icon" on page 1).
If not:
a. Check that the software drivers are installed correctly.
b. Check that the GXS-700 is not disabled in the software program.
c. Make sure that the correction file CD for the connected GXS-700
sensors are installed successful.
2. From the "Service" tab on GxPicture (see "Service" on page 5) click Send
Image to send a test image to the application software. If the test image
does not appear within the application software, then check this software
installation/settings according the software user manual.
3. Make sure that the active side of the GXS-700 is facing the source of the x-
ray and the active area is aligned with the x-ray beam.
4. Check the x-ray exposure settings and ensure that the x-rays were emitted.
5. Contact KaVo Customer Support or your dental dealer.
Operators of DEXIS or Dentrix software should consult the appropriate software
user manual. If required, contact Customer Support (contact info provided in that
manual).
English
Diagnostics
8-1