Troubleshooting; Supplemental Information - Medela Pump In Style Advanced Mode D'emploi

6. Troubleshooting

6. Troubleshooting
low or No Suction valve and Membrane Check
• Remove and separate valve from membrane
• Inspect the valve for chips or cracks. Inspect the membrane for holes or tears. If
flawed or damaged replace valve and/or membrane prior to pumping
• Wash valve and membrane per Cleaning section
• Reassemble. Make sure the membrane lays flat on the valve, and if it does not,
replace the valve and/or membrane prior to pumping
Breastshield and Breastshield Connector Check
• Inspect breastshield and breastshield connector to make sure there are no
cracks and they securely attach to each other
Faceplate Check
• Wash faceplate and backplate per Milk Overflow section steps 1.4
on pages 12-15.
• Reassemble faceplate and backplate, and reattach tubing to faceplate port
Connection Point Check
Inspect following connection points to ensure attachment is secure
• Tubing adapter to breasthield connector
• Tubing end to faceplate port
• Faceplate to backplate
• Test vacuum. If suction is not improved, contact Medela Customer Service at
1-800-435-8316.
audible air coming from • There is a built-in air leak for vacuum control, some audible air is normal.
port cap/faceplate
CAUTION: Do not attempt to plug hole in cap or port with additional material.
Power source • If pump is not turning on with the power adaptor try the battery pack.
• If the pump is not turning on with the battery pack, be sure the batteries have
been inserted correctly.
• If pump is still not working with the power adaptor or the battery pack, contact
Medela Customer Service at 1-800-435-8316.
Faceplate port broken/ • Contact Medela Customer Service at 1-800-435-8316 or order online at www.
cracked shopmedela.com.
CAUTION: If you are feeling a loss of suction with the broken faceplate, do not
use the pump until the new faceplate arrives.
Condensation or milk in • Refer to "Tubing and faceplate cleaning" section 1.4.
tubing
No "let-down" or • Ensure your breastpump is assembled correctly and that there is suction.
breastmilk expression
• Relax and take a 10-15 minute break if let down is not achieved after 2
consecutive pumping sessions.
• Consult with your healthcare provider or breastfeeding specialist if expression
does not occur.
If you have not resolved the problem with your breastpump or your have further questions, please
contact Medela Customer Service at 1-800-435-8316 or email customer.service@medela.com.
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7. Supplemental information

Following are some common breastfeeding related conditions. If you experience any of these
symptoms, contact a healthcare professional or breastfeeding specialist.
Symptom
Engorgement Breasts are hard and uncomfortable,
possibly with reddened areas.
Blocked/Plugged Area of breast will look reddened and may
Ducts be tender to touch.
It often follows on from engorgement
Mastitis
but can just occur suddenly. The initial
symptoms are similar to flu – fatigue,
headache and muscle aches, fever and
localized breast tenderness. It can be in one
or even both breasts and needs immediate
treatment.
A Lactation Professional or Healthcare Professional can give you guidance in breastfeeding your baby and
using a breastpump. Their guidance is valuable in terms of the lifetime of health benefits for both you and your
baby. A listing of Lactation Professionals are available at www.medelalocator.com or call 1-800-TELL-YOU
(1-800-835-5968).
Questions? Visit www.medela.com or call us at 1-800-435-8316.
Potential Causes
Milk not draining properly from breast.
Milk can drain back into the tissue
causing areas to swell and become
tender.
Milk not being drained from a specific
duct. The area becomes 'clogged' up
and milk is then prevented from flowing.
A bacterial infection in the breast tissue
which is often accompanied by cracked
nipples.
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