Troubleshooting - Medela Symphony Mode D'emploi

11. Troubleshooting

If the breast Check whether electrical outlet power/battery is available.
pump is not
Check that the device is switched on.
running
Check whether program card is inserted correctly in the card
compartment on the back of the breast pump.
Assemble the pump kit in accordance with the instructions in
If there is low
Section 8.
or no suction
• Check whether all connections of the pump kit and breast pump
• Make sure that the breast shield forms a complete seal around the
• The white membrane must lie fl at against the yellow valve head.
• Check that the yellow valve head and white membrane are clean
• The ends of the tubing must be fi rmly connected to the connector
• The protective membrane and membrane cap should be correctly
• The protective membrane must be intact.
• Do not kink or pinch the tubing during expression.
• All components must be completely dry.
Yellow Valve Head and Membrane Check
• Remove and separate valve from the membrane.
• Inspect the yellow valve head for chips or cracks. Inspect the white
• Wash yellow valve head and white membrane per Cleaning
• Reassemble. Make sure the white membrane lays fl at on the yellow
Breast Shield and Breast Shield Connector Check
• Inspect breast shield and breast shield connector to make sure
• Make sure the breast shield forms a complete seal around the
Other Checks
Inspect the following to check for damage and secure connections.
• Secure tubing adapter to the breast shield connector.
• Test vacuum. If suction is not improved, contact Medela Customer
Tubing Check
• If damaged replace prior to pumping.
• Inspect tubing for damage and secure connections.
• Check that the ends of the tubing are firmly connected to the
• If single pumping, make sure only one membrane cap is seated.
Take care not to kink or pinch tubing.
22
are secure.
breast.
and not damaged.
and the opening in the membrane cap.
assembled and the membrane cap must be fi rmly fi tted to the
breast pump membrane to form a seal.
membrane for holes or tears. If fl awed or damaged, replace the
yellow valve head and/or white membrane prior to pumping.
Instructions in
Sections 4-6.
valve head, and if it does not, replace the yellow valve head and/or
white membrane prior to pumping.
there are no cracks and they securely attach to each other.
breast.
Service at 1-800-435-8316.
connector and the opening in the membrane cap.