Troubleshooting Guide
LED Diagnostics
Location of LED
Name
Power Supply
CSD PWR OK
Board
EMER
OVER
RIDE
Link A-F
PWR
EMG
STAT
ACT
PP Link
TX
RX
IP Link
TX
RX
UI Link
PWR
TX
RX
Ethernet
ACT
LNK
Front of CSD
none
Circuit
DATA
Selector
PWR
Dimmer /
None
Module
LED problem indicators:
• "Flash" on CSD is all LEDs turning On for
approximately 1 second, then off 3 seconds
• "Rapid" on a Circuit Selector is any rate faster
than the "Heartbeat" of once per second
26 Installation of GRAFIK 5000/6000/7000 System
Normal Operation
On
Off
Off
On
On (for CSD link)
Off
Off (for LZC link)
On
Flashes Rapidly
Off
Flashes Rapidly
Off
Flashes Rapidly
Off
Flashes Dimly
Off
On Dim
Off
On Dim
Off
On
Off
Irregular Flash
Off
Irregular Flash
Off
Irregular Flash
Off
On
Off
On (if button
Off
pressed)
Flash
Flashes 1/sec
Rapid
On
Off
Flashes 1/sec
Slow
Rapid
Problem Indicator / Possible Cause
• No power from transformer - check if power feed
and power switch are On
• Processor panel is in emergency state; check
Normal/Emergency panel selector switch or Sense
connection on PP link
• Short on CSD Link - check wires 1 and 2
• LZCs are in emergency mode; check
Normal/Emergency panel selector switch or Sense
connection on PP link
• Processor in self-test - contact Lutron
• No database loaded; transfer database using
eLumen software
• Link is not used in database
• No database loaded; transfer database using
eLumen software
• No data received - power panels not addressed or
check wires 1, 3, and 4
• No database loaded; transfer database using
eLumen software
• No data received - link not used or check wires 1,
3, and 4
• Short on UI Link - check wires 1 and 2
• No communication to computer - check wires 1, 3,
and 4 - or RS485 option not used
• No communication from computer - check wires 1,
3, and 4 - or RS485 option not used
• No activity on network, if connected
• No network detected or network not used
• No power - wires 1 and 2 miswired
• If On then Off, CSD not programmed in eLumen
• Those that flash may have the same address
• Miswire - check wires 1, 3, and 4
• Miswire of wires 3 and 4
• Control Breaker off
• No communication from Circuit Selector
• Shorted Triac - contact Lutron
• "Rapid" on a Dimmer/Module is one LED
turning On approximately 5 times per second
• "Slow" on a Dimmer/Module is one LED turning
On approximately once per 7 seconds
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