Chapter 8 Motorola Solutions Limited Warranty for the
United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Solutions, Inc. warrants its telephones, pagers,
and consumer and professional two-way radios (excluding commercial, government or industrial
radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola
Solutions-branded or certified accessories sold for use with these Products ("Accessories") and
Motorola Solutions software contained on CD-ROMs or other tangible media and sold for use with
these Products ("Software") to be free from defects in materials and workmanship under normal
consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Solutions Products, Accessories and Software
purchased by consumers in the United States, which are accompanied by this written warranty:
Products and Accessories
Products Covered
Products and Accessories as defined
above, unless otherwise provided for
below.
Decorative Accessories and Cases.
Decorative covers, bezels,
PhoneWrap™ covers and cases.
Professional Two-way Radio
Accessories.
Products and Accessories that are
Repaired or Replaced.
Two-way Radio
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear
and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola Solutions, are excluded from coverage.
Length of Coverage
One (1) year from the date of purchase
by the first consumer purchaser of the
product unless otherwise provided for
below.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
One (1) year from the date of purchase
by the first consumer purchaser of the
product.
The balance of the original warranty
or for ninety (90) days from the date
returned to the consumer, whichever is
longer.
Two (2) years from the date of purchase
by the first consumer purchaser of the
product.