WARRANTY CONDITION
1) DURATION: the product is covered by a 12‐month (twelve) guarantee.
2) EXCLUSION: the guarantee excludes:
a) faults originating from non‐performance of scheduled maintenance and due
to negligence or improper use of the product by the User;
b) periodic checks and maintenance;
c) repair or replacement of parts subject to wear that are fragile or have an
unpredictable life, unless they prove faulty at the time of their delivery;
d) faults caused by personnel or originating from technical personnel transfer
and transportation;
e) faults or damage originating from improper use or operating errors;
f) faults or damage originating from contamination in the water and air infeed
systems, extraordinary chemical agents or electrical events;
g) faults or damage originating from the use of detergents, disinfecting agents,
sterilizing fluids or processes that are not described explicitly in the
instruction manual for operation and maintenance;
h) natural color change of plastic components.
3) INSTALLATION AND TESTING REPORT: an essential prerequisite for guarantee
validity is the return of the installation and testing report after all its sections have
been filled in by the User and the Fitter. The report must be returned within 15
days after installation, otherwise the guarantee becomes null and void.
4) LIMITS: the guarantee entitles its holder to repairs or replacement of faulty
components free of charge. The right to replace the entire machine is excluded. As
for components either applied or added to TECNO‐GAZ products or by third parties,
having their own guarantee certificate, the conditions, limits and exclusions
indicated in the relevant certificates apply.
Under no circumstances shall carrying out of one or more than one repair during the
guarantee term change the guarantee expiry date.
5) CLAIMS: in the event of the Purchaser making a claim relating to the application
of the guarantee and the quality or conditions of the delivered equipment, the said
Purchaser shall in no way suspend and/or delay payments.
6) DISPUTES: if a dispute arises on the application and interpretation of this
Certificate of guarantee, the Court of PARMA (Italy) shall be the court of jurisdiction,
regardless of the location in which the purchase agreement was stipulated.
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