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Malfunction
The device cannot be started
The water quantity is insufficient
The suction performance is too low
The cleaning results are unsatisfacto-
ry
The suction turbine runs at an in-
creased speed
The brushes do not rotate
The device vibrates during cleaning
DOSE version only: The detergent
dosing device does not work
The waste water drain hose is clogged 1. Open the dosing unit cover at the drain hose.
Malfunction
INSERT KIK
INCORRECT KIK
NO AUTHORISATION
RELEASE HANDLE SWITCH!
BATTERY LEVEL LOW
BATTERY EMPTY
WATER FLOW FAULT
DRIVE MOT. OVERL.
DRIVE MOT. BLOCK.
20
Malfunctions without information shown on the display
Rectification
1. Insert the Intelligent Key.
2. Set the program switch to the desired program.
3. Operate the driving lever.
4. Check the batteries and charge if necessary.
5. Check that the battery terminals are correctly connected.
1. Check the fresh water filling level and fill the tank if necessary.
2. Increase the water quantity.
a DOSE version: Set the water quantity with the water quantity button on the control panel.
b Other versions: Set the water quantity using the water quantity regulating knob.
3. Clean the fresh water filter.
4. R cleaning head: Clean the water distribution strip.
5. Check the hoses for clogging and clean if necessary.
1. Set the programme switch to NORMAL or INTENSIVE MODE.
2. Set the suction power in the app to HIGH.
3. Shut down the device and drain the waste water.
4. Check that the cap on the waste water drain hose is closed.
5. Clean the seals between the waste water tank and the cover, check for leaks and replace if necessary.
6. Check the turbine screen for soiling and clean if necessary.
7. Clean the suction lips at the suction bar, turn over or replace if necessary.
8. Check the suction hose for clogging and clean if necessary.
9. Check the suction hose for leaks and replace if necessary.
10. Check the adjustment of the suction bar.
11. Hold the waste water tank by the recessed grip and pivot it sideways and upwards.
a Check the seal on the suction turbine.
b Check the seal on the suction duct.
Illustration X
Suction duct seal
1
Suction turbine seal
2
1. Reduce the driving speed.
2. Select a more intensive cleaning programme.
3. Check the brushes for wear and replace if necessary.
4. Check the brush for soiling and clean if necessary.
5. Check the suitability of the brush type and detergent used.
6. Check the water supply.
7. Increase the water quantity.
8. Use the two-step method: In the first pass clean without suction, in the second pass clean with suction.
1. Drain the waste water.
2. Clean the float.
3. Check the fluff filter and clean if necessary.
4. Check the suction hose for clogging and clean if necessary.
5. Check the suction bar for clogging and remove any clogging if necessary
1. Check if the brushes are blocked by a foreign body and remove the foreign body if necessary.
2. Set the program switch to the desired program.
3. Lower the cleaning head.
1. Check that the brush(es) are correctly installed.
2. Use a softer brush.
3. Renew the brush.
1. Check the detergent level in the detergent canister.
2. Increase the detergent dosage.
3. Check the connection of the detergent hose to the detergent canister.
4. Clean the filter in the detergent canister.
5. Check the check valve in the hose to the cleaning head for blockage.
6. Check the hoses for leaks.
7. Check the functionality of the detergent pump.
2. Pull the suction hose off the suction bar and close it by hand.
3. Set the program switch to a programme with suction.
The blockage is sucked out of the drain hose into the waste water tank.
Malfunctions with information shown on the display
Cause
No intelligent key inserted.
The inserted Intelligent Key does not authorise the execution
of the selected function.
The inserted Intelligent Key does not authorise the execution
of the selected function.
When the device is switched on, a driving lever is operated. Release both driving levers.
The battery is almost empty. The cleaning functions of the de-
vice are automatically switched off.
The battery is empty. The cleaning functions and the travel
drive are switched off.
The electric water valve is defective.
The current consumption of the driving motor is too high.
The driving motor is blocked.
Rectification
Insert an intelligent key.
Use a different Intelligent Key.
Possibly have the Intelligent Key used activated (depending on
the case).
Use a different Intelligent Key.
Possibly have the Intelligent Key used activated (depending on
the case).
Drive the device to the charging station and charge the battery.
Switch off the device, wait briefly and switch it on again. The drive
to the charging station. If necessary, push it to the charging station
when it is switched off. Charge the battery.
Contact customer service.
Check the travel drive train for foreign objects.
Find a path with a lower gradient.
Switch off the device, wait briefly, switch the device on again.
Check the travel drive train for foreign objects.
Jack up each drive wheel individually and check whether it can be
turned.
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