7
TROUBLESHOOTING
PROBLEM
The lights blink twice every 5
seconds. The nozzle water output
flow is too low.
The lights blink 3 times every 5
seconds. No signal in the presence
sensor (ToF)
The lights blink 4 times every 5
seconds. Water overheat.
The lights blink 5 times every 5
seconds. The heater seat does not
heating properly.
The lights blink 6 times every 5
seconds. Water is not heating up.
The lights blink 7 times every 5
seconds. The wash cleaning water
does not come out heat
The lights blink 8 times every 5
seconds. The dry function is not
heating up.
The lights blink 9 times every 5
seconds. The lid or seat electrical
damper damaged.
The cleaning water is not warm.
The nozzle does not move
backwards.
The drying stops or it does not work.
The temperature of the drying air is
not warm enough.
The seat moves when sitting down.
Water comes out through the nozzle
door and the function is not activated
* Should the problem persist, please call the Technical Assistance.
POSSIBLE CAUSE
No power to water pump.
Nozzle tip calcified.
Dirt on presence sensor
Presence sensor damaged
Failure in the hydraulic and/or heater
circuit
Component failure
Hydraulic and/or heater circuit failure Decalcify. *
Temperature sensor is not working
properly
Drying circuit failure
Seat and/or lid motor damaged
The water is adjusted to room
temperature.
The power supply has been cut.
The engine of the nozzle has lost its
position.
The pre-set drying time of 3 minutes
has expired.
The infrared sensor has stopped
detecting the user. If the position
during use is too forward, the device
might stop detecting the user.
The temperature of the drying air is
set to room temperature.
The air heater is not working.
The rear brackets of the seat are not
tight enough.
25
SOLUTION
Descale the tip of the nozzle and reset the
product (See 5). *
Clean the presence sensor. *
*
Decalcify. *
*
Reset the product. (See 5). *
*
*
Increase the temperature by means of the
remote control.
Restore the nozzle automatically.
Reset the product. (See 5). *
Sit down correctly. Reactivate the cleaning
function. *
Increase the temperature by means of the
remote control.
*
Tighten the rear brackets of the seat.
*
EN