MAHLE eX1 Manuel D'utilisation page 34

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MAHLE External Battery eX1 · Service
V.1.0.3 - 07/2024
Will the internal battery of MySmartbike discharge when I connect my
External Battery eX1?
By default, it will be your external battery that will discharge first (see relevant
section), which allows you to have the remaining capacity of your internal
battery when you remove (or do not remove) the External Battery eX1, giving
you the best experience and making your ride quicker. Using the MySmart
App, you can, however, choose which battery will be used first (Main Energy
Supplier) and select the % charge at which it will switch to the other.
My External Battery eX1 is displaying an Alert. Can I continue with my
route?
Yes. The External Battery eX1 has been designed so that if the charge is
too low or the power needed by the compatible eBike cannot be supplied,
it gives priority to the internal battery as the Main Energy Supplier, allowing
you to enjoy the full experience. It will revert to normal when the error in your
External Battery eX1 is solved.
What is the duration of my External Battery eX1? By how much does it
increase my range?
The system's general range will increase by around 60 km, although this
distance can vary depending on the cyclist's weight, the gradient of the route
and the type of terrain.
Can my External Battery eX1 be updated?
Yes, we recommend that you keep your system updated with the latest
version. The update process and firmware instructions needed are on our
website: mahle-smartbikes/activecharger/