MAHLE External Battery eX1 · Operation and Use
V.1.0.3 - 07/2024
3.3.3. Operating mode (In the event of malfunction)
The system can operate in 3 different modes:
• Normal: Everything is OK.
The system indicates the state of charge with the LED bar (Standalone,
eBike) and current assist level (eBike).
• Alert: LED bar flashing ORANGE.
Battery has a degree of malfunction, but your riding and assistance are
not restricted.
• Warning: LED bar flashing RED.
Malfunction that limits assistance. Ebike propulsion system is shut off. In this
case, please contact the MAHLE SmartBike Systems Service or your local
dealer. There are 2 warning (RED) levels.
• System is ON but does not provide assistance
• System is SWITCHED OFF
In the event of an error alert (flashing ORANGE) or warning (RED), the system
sends the error or warning information through Bluetooth® and the ANT+
LEV compatible display. Please pair your smartphone to check the error
using the MAHLE "My SmartBike App" or check the error using the "Pulsar
ONE display" (which will display the error code number). The list of error
codes is included at the end of this document.
Bear in mind that if you remove the External Battery eX1 from the compatible
eBike and the Warning persists in the HMI line, the Warning might only exist
in the eBike.
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