Napoleon Riverside Serie Manuel D'installation Et D'utilisation page 40

14.0 troubleshooting
troubleshooting
EN
WARNING
!
• Turn off gas and electrical power before servicing the appliance.
DEXEN EI • 2-WAY PILOT Appliance may be hot. Do not service until appliance has cooled.
• Do not use abrasive cleaners
3/8" - 1/2"
(9.5mm - 12.7mm)
symptom
Flame must envelop
Flames are consistently
upper
too large or too small.
3/8" to 1/2"
Carboning occurs.
(12.7mm - 9.5mm) of
Flame sensor
DEXEN EI
ODS - MILLIVOLT
Carbon is being
deposited on logs,
rocks, media, or
combustion chamber
surfaces.
Exhaust fumes smelled
PSE THERMOCOUPLE
in room, headaches.
3/8" - 1/2"
symptom
(9.5mm - 12.7mm)
Flame must envelop Pilot will not light.
upper
Makes noise with no
3/8" to 1/2"
spark at pilot burner.
(12.7mm - 9.5mm) of
thermocouple
SIT ELECTRONIC IGNITION
3/8" - 1/2"
(9.5mm - 12.7mm)
Flame must envelop
upper
3/8" to 1/2"
(12.7mm - 9.5mm) of
Flame sensor
SIT MILLIVOLT
40
3/8" - 1/2"
W415-10001315 / D-0 / 07.10.24
(9.5mm - 12.7mm)
Flame must envelop
problem
La flamme doit envelopper
Appliance is over-fired or under
la sonde de flamme de
fired.
(9.5mm - 12.7mm)
PRESSURE
INLET
OUTLET
Air shutter improperly adjusted.
Air shutter is blocked.
Flame is impinging on the logs,
rocks, media or combustion
chamber.
Appliance is spilling.
problem
(9.5mm - 12.7mm)
Wiring: short, loose, or dam-
La flamme doit envelopper
aged connections
la thermocouple de 3/8" à
(poor flame rectification).
(9.5mm - 12.7mm)
No signal from remote with
no pilot ignition.
Poor grounding.
Improper switch wiring.
La flamme doit envelopper
Dirty, painted, or damaged
la sonde de flamme de
pilot and/or dirty sensor rod.
3/8" - 1/2"
(9.5mm - 12.7mm)
test solution
- Check pressure readings:
3/8" à 1/2" Inlet pressure can be checked by turning screw (A) counter-clock-
wise 2 or 3 turns and then placing pressure gauge tubing over the
test point, see "check pressure readings." Gauge should read as
described on the chart below. Check that main burner is operating
on 'HI'. Outlet pressure can be checked the same as above using
screw (B). Gauge should read as described on the chart below.
Check that main burner is operating on 'HI'. After taking pressure
readings, be sure to turn screws clockwise firmly to reseal.
DO NOT OVER TORQUE.
Leak test with a soap and water solution.
NATURAL GAS NATURAL GAS
(INCHES) (MILLIBARS)
*7" 17.4MB
(MINIMUM 4.5") (MINIMUM 11.2MB)
3.5" 8.7MB
*MAXIMUM INLET PRESSURE NOT TO EXCEED 13" W.C.
- Return air shutter to specified opening, see "venturi adjustments"
section in the installation manual.
- Ensure air shutter opening is free of lint or other obstructions.
- Ensure the media is positioned correctly in the appliance.
- Open air shutter to increase the primary air.
- Check the input rate: check the manifold pressure and orifice size as
specified by the rating plate.
- Check for exhaust damage.
- Check that venting is installed correctly.
3/8" - 1/2"
test solution
- Verify the thermocouple/sensor is clean and the wiring is
undamaged.
- Verify connections from pilot assembly are tight; also verify the
1/2"
connections are not grounding out to any metal. (Remember, the
flame carries the rectification current, not the gas. If flame lifts
from pilot hood, the circuit is broken. A wrong orifice or too high
of an inlet pressure can cause the pilot flame to lift)*. The sensor
rod may need cleaning.
- Reprogram receiver code.
- Replace receiver.
3/8" - 1/2"
(9.5mm - 12.7mm)
- Verify the valve and pilot assembly is properly grounded
- Troubleshoot the system with the simplest on/off switch.
- Clean sensor rod with a green Scotch-Brite™ pad to remove
3/8" à 1/2" any contamination that may have accumulated. Verify
(9.5mm - 12.7mm)
continuity with multimeter with ohms set at the lowest range.
3/8" - 1/2"
(9.5mm - 12.7mm)
La flamme doit
PROPANE PROPANE
(INCHES) (MILLIBARS)
13" 32.4MB
(MINIMUM (MINIMUM
11") 27.4MB)
10" 24.9MB