Pit Boss PLATINUM KC COMBO Manuel D'instructions page 37

"ErH" Error Code The Unit Has
Overheated, Possibly
Due To Grease Fire Or
Excess Fuel.
"ErL" Error Code The Unit Is
Having Very Low
Temperature
"ErP" Error Code Grill Probe Not
Connected
Faulty Grill Probe
"Err" Error Code Auger Not Primed
With
(AUGER) Icon
Flashing
Auger Motor Is
Jammed
"Err" Error Code Igniter Not Working
Properly
With
(IGNITER) Icon
Flashing
Igniter Failure
"Err" Error Code Insufficient Air Intake
For Fan
With
Fan Not Working
(FAN) Icon Flashing
Properly or Failure
"Err" Error Code Lack Of Fuel, Poor Fuel
With Showing Quality, Obstruction In
"No Pellets" Icon Feed System, Jammed
Auger
"noP" Error Code Bad Connection At
Connection Port
Meat Probe Damaged Check for signs of damage to the wires of the meat probe. If damaged, call Customer Care
Faulty Control Board
Press and hold the Power Button for 2 secs to turn the unit off and allow grill to cool. Follow Care
and Maintenance instructions. After maintenance, remove the ashes and unburnt pellets from
burn pot and bottom of the grill and confirm positioning of all component parts. Once cooled, press
the Power Button to turn the unit on, then select desired temperature. If error code still displayed,
contact Customer Care.
Press and hold the Power Button for 2 secs to turn the unit off. Follow Care and Maintenance
instructions. After maintenance, remove the ashes and unburnt pellets from burn pot and
bottom of the grill and confirm positioning of all component parts. Press the Power Button
to turn the unit on, then select desired temperature. If error code still displayed, contact
Customer Care.
Disconnect and reconnect the Grill Probe.
Grill Probe needs to be replaced. Contact Customer Care for a replacement part.
Before the unit is used for the first time or anytime the hopper is completely emptied out,
the auger must be primed to allow pellets to fill the burn pot. If not primed, the igniter will
timeout before the pellets ignite. Follow Auger Priming Procedure .
Remove cooking components from the main barrel. Press the Power Button to turn the unit
on, turn Temperature Control Dial to SMOKE, and inspect the auger feed system. Visually
confirm that the auger is dropping pellets into the burn pot. If not operating properly, call
Customer Care for assistance or a replacement part.
Remove cooking components from the main barrel. Press the Power Button to turn the unit on
and inspect the igniter. Visually confirm that the igniter is working by placing your hand above the
burn grate and feeling for heat. Visually confirm that the igniter is aligned with the hole in the burn
grate, and open to light the pellets. If not operating properly, follow Manual Start-up Procedure
to continue use of grill; however, call Customer Care for assistance or a replacement part.
Igniter needs to be replaced. Contact Customer Care for replacement part.
Check fan. Ensure it is working properly and air intake is not blocked. Follow Care and
Maintenance instructions if dirty.
Fan needs to be replaced. Contact Customer Care for replacement part.
Press and hold the Power button for 2 seconds to shut down then reconnect. Check hopper to
check that fuel level is sufficient and replenish if low. Should the quality of wood pellets be
poor, or the length of the pellets too long, this may cause an obstruction in the feed system.
Remove pellets and follow Care and Maintenanc e instructions.
Disconnect meat probe from connection port on the Control Board, and reconnect. Ensure
the meat probe adapter is firmly connected. Check for signs of damage to the adapter end.
If still failed, call Customer Care for replacement part.
for replacement part.
Control Board needs to be replaced. Contact Customer Care for a replacement part.
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