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Pit Boss PLATINUM KC COMBO Manuel D'instructions page 38

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Grill Will Not
Insufficient Air Flow
Achieve Or
Through Fire pot
Maintain Stable
Temperature
Poor Fuel Quality,
Obstruction In Feed
System
Temperature Probe
Grill Produces
Grease Build-Up
Excess Or
Wood Pellet Quality
Discolored
Smoke
Fire pot Is Blocked
Insufficient Air Intake
For Fan
Frequent Flare-Ups Cooking Temperature
Grease Build-Up On
Cooking Components
PROPANE GAS GRILL
Problem
Cause
Grill will not light
The ignition wire came off
the electrical igniter/valve.
The ignition wire is broken
The battery has died
New battery doesn't work
The electrode tip does
not produce sparks at the
burner port
No gas supplied
Excessive flare-up
Grilling fatty meats
Cooking temperature
Water sprayed on gas
flames
Burner blows out
Gas tank is empty
Burner is not aligned with
the control valve
Gas supply is not sufficient
Low heat when on
Ports are blocked
"HIGH"
Gas tank has run out
38
Check fire pot for ash build-up or obstructions. Follow Care and Maintenance instructions
for ash build-up. Check fan. Ensure it is working properly and air intake is not blocked.
Follow Care and Maintenance instructions if dirty. Check auger motor to confirm
operation, and ensure there is no blockage in the auger tube. Once all the above steps have
been done, start the grill, set temperature to SMOKE and wait for 10 minutes. Check that the
flame produced is bright and vibrant.
Check hopper to check that fuel level is sufficient, and replenish if low. Should the quality of
wood pellets be poor, or the length of the pellets too long, this may cause an obstruction in
the feed system. Remove pellets and follow Care and Maintenance instructions.
Check status of temperature probe. Follow Care and Maintenance instructions if dirty.
Contact Customer Care for a replacement part if damaged.
Follow Care and Maintenance instructions.
Remove moist wood pellets from hopper. Follow Care and Maintenance instructions to
clean out. Replace with dry wood pellets.
Clear fire pot for moist wood pellets. Follow Auger P riming Procedure.
Check fan. Ensure it is working properly and air intake is not blocked. Follow Care and
Maintenance instructions if dirty.
Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Follow Care and Maintenance instructions.
SOLUTION
Reconnect the ignition wire to the electrical igniter/valve.
Contact Customer Care for assistance or a replacement part.
Install a new battery.
Check the battery polarity. The negative (-) side of the battery goes in first.
Adjust the electrode.
Check the regulator valve. Check connection for leak.
Grill fatty meats when the grates are cold, and the knobs are on the "LOW" setting.
Move the meats to the warming rack if flare-up continues.
Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Do not spray water on gas flames.
Refill the gas tank.
Install the burner correctly.
Check the gas supply hose and make sure there are no leaks and no knots.
Clear ports of any obstructions.
Refill the gas tank.

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