TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
One end of metal pole
The opening of open pole holder
does not rest properly
does not face upward vertically.
onto the open pole
holder (YY).
The pole kit is tilting.
The open and closed pole
holders are not installed at the
same level.
Screw went through
Used M4 x 38 mm wood screws
side panel.
for attaching pole holder onto
the side of cabinet.
Closet tower tilted.
The wall hanging cleats are not
level.
Closet tower can not
The mounting hole locations are
hang on the wall.
not correct.
CORRECTIVE ACTION
Use a quality level to ensure the flat
edge of the open pole holder is level
while installing.
Use a quality level to ensure the pole
holders are level with each other.
Use M4 x 14 mm wood screws.
Reinstall the wall hanging cleats and
ensure they are level.
Reinstall wall hanging cleats; make
sure the space between two wall
hanging cleats is 39-1/2 in. and the
bottom two mounting holes location is
no less than 31-1/2 in. from the floor.
Lowes.com/allenandroth
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WARRANTY
This product (exclusive of shelves) is warranted to the original purchaser. If there is a failure in
this unit due to defects in materials or workmanship, the manufacturer will repair or replace this
item at our discretion without charge. Warranty is void if product has been assembled incorrectly,
misused, abused by overloading, altered in any way or damaged due to accident. This warranty is
not transferable and does not cover chipping, flaking, scratches, rust, dents, or other damages to
the surfaces of this product. Responsibility of the manufacturer is limited to repair or replacement of
this product. The manufacturer is not responsible for consequential, incidental, or other damages or
losses resulting from product failure.
This warranty is in lieu of all other expressed warranties. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation may not apply to you. This
warranty gives you specific legal rights and you may have other rights which vary from state to state.
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-866-439-9800, 8 a.m. - 8 p.m., EST,
Monday - Friday.
PART
DESCRIPTION
A
Hutch Panel Left
B
Hutch Panel Right
C
Hutch Panel Top
D
Hutch Panel Back
E
Front Curved Stretcher
F
Front Straight Stretcher
G
Adjustable Shelf
H
Base Panel Left
I
Base Panel Right
J
Base Panel Top
K
Base Panel Back
L
Base Panel Bottom
M
Shoe shelf
N
Wire stopper
O
Wall Hanging Cleat
P
Drawer Front
Q
Drawer Panel Left
R
Drawer Panel Right
S
Drawer Back
T
Drawer Bottom
U
Slide
V
Long Shelf
W
Installation Template
PART #
00LWSCSC/LWSCSBW-1
00LWSCSC/LWSCSBW-2
00LWSCSC/LWSCSBW-3
00LWSCSC/LWSCSBW-4
00LWSCSC/LWSCSBW-5
00LWSCSC/LWSCSBW-6
00LWSCSC/LWSCSBW-7
00LWSCSC/LWSCSBW-8
00LWSCSC/LWSCSBW-9
00LWSCSC/LWSCSBW-10
00LWSCSC/LWSCSBW-11
00LWSCSC/LWSCSBW-12
00LWSCSC/LWSCSBW-13
00LWSCSC/LWSCSBW-14
00LWSCSC/LWSCSBW-15
00LWSCSC/LWSCSBW-16
00LWSCSC/LWSCSBW-17
00LWSCSC/LWSCSBW-18
00LWSCSC/LWSCSBW-19
00LWSCSC/LWSCSBW-20
00LWSCSC/LWSCSBW-21
00LWSCSC/LWSCSBW-22
00LWSCSC/LWSCSBW-23
Lowes.com/allenandroth
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