Visible on display
Error
Problem
number
description
401
Battery low
306
Canister full
405
Standby mode
404
Leakage
402
USB connection
not permitted
406
Temperature too
high
305
Battery empty
302
System clogged
301
Leak in system
311
Selftest failed
313
Filter clogged
315
Thopaz overheated
Internal error
XXX
Troubleshooting
instructions
Charge battery – con-
nect Thopaz to mains
Replace canister
Switch Thopaz on
or off
• Check patient status
• Check system for
leaks
• Continue with 'OK'
Unplug USB
cable
Prepare backup
device
Charge battery – con-
nect Thopaz to mains
• Check that tubing is
clear/not twisted
• Replace canister
Check system for
leaks
Snap the canister out
and in again
• Replace canister
• Continue with 'on'
Replace Thopaz
1 Switch Thopaz off
and on again
2 Inform Medela
Customer Service
Remarks /
Potential source of error
Remaining time of battery
approx. 30 min.
If the canister is not full, see
Chapter XIII
In standby mode after 5
minutes
• Irregularity in the course of
therapy
• Indication of leakage
• See Chapter XIII
USB connection not permitted
during operation or in the
vicinity of the patient
Cool Thopaz (for example with
a fan, hair dryer, etc.).
Do not expose Thopaz to direct
sunlight.
• Tubing is kinked or clogged
• Filter in canister clogged
• Disconnection
• Missing seal between
Thopaz and canister
Do not switch Thopaz on if
the patient is already con-
nected.
Filter in canister clogged
If error message repeated,
inform Medela Customer
Service
Pres-
sure
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✘
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EN
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