Troubleshooting The Sauna Heater - Tylo SENSE COMMERCIAL Notice D'utilisation

Troubleshooting the sauna heater

Information!
Contact the dealer during the guarantee period in the event of faults.
See the instructions for the control panel (Pure, Elite) for details of faults not covered in this user guide.
Table 1: Troubleshooting the sauna heater
Symptom Possible cause
Heater element 1. Temperature settings on control panel do not cor-
in heater stone respond to operating status?
compartment does 2. Some of the RB-box/TS-panel fuses on the main
not warm up. switchboard can have tripped out?
3. Resistor coil in the heater element faulty?
4. Internal RB-box/TS-panel PCB fault?
Lights in the sauna 1. Internal glass fuse in RB-box/TS-panel faulty?
do not come on 2. Is lighting connected via the heater?
when switched on 3. Internal RB-box/TS-panel PCB fault?
at the control panel.
Heater does not 1. The main power switch is off ?
work, control panel 2. Or all heater fuses on the main switchboard can
does not light up. have tripped out?
3. Loose contact in cabling between RB-box and
control panel?
4. The specifi c 12VDC output on one of the PCB's
RS485 modular jack to the control panel is faulty
due to short-circuit?
5. Transformer on PCB in RB-box faulty?
6. Control panel faulty?
The heater fuses/ 1. There is a short-circuit at the heater GND. Can
ground fault inter- be due to a faulty heater element?
rupt device on the 2. Lighting connected to and controlled via the RB-
main switchboard box faulty?
trip as soon as the 3. The heater has not been used for a long period,
heater is turned on. causing an insulation fault in the heater ele-
ment?
4. Heater has had too much water poured on it?
5. Other internal heater fault?
Heater is not wor- Internal temperature cut-out activated. For more de-
king. tails, see The section called Temperature cutout.
Remedy
1. Set temperature to correspond to heater element
operation in stone compartment. The set sau-
na temperature must be higher than the actual
ambient temperature in order for the heater to
activate.
2. Check and replace/reset the fuses in the main
switchboard.
3. An authorised electrician is required to fi nd the
fault.
4. An authorised electrician is required to fi nd the
fault.
1. Switch off at main power switch on RB-box and
replace glass fuse.
2. Verify with authorised electrician who performed
installation of RB-box/lighting.
3. An authorised electrician is required to fi nd the
fault.
1. Turn RB-box main power switch.
2. Check and replace/reset the fuses in the main
switchboard.
3. Switch off RB-box main power switch and connect
each/paired cable to the control panel. Switch on
RB-box main power switch again. If this does not
help, an authorised electrician is required to fi nd
the fault.
4. Requires an authorised electrician to fi nd the
fault, faulty 12VDC output is indicated by LED out
next to the RS485 output. NB: if the fault is in the
RJ10 cable to the control panel, do not click into
a working vacant RS485 outlet to avoid causing a
fault in that outlet. RJ10 cable must be replaced/
contacts fi tted in the event of a fault.
5. An authorised electrician is required to fi nd the
fault.
6. An authorised electrician is required to fi nd the
fault.
1,2,3,4,5. Do not use the heater, switch off at main RB-
box switchboard trip and disconnect heater fuses
on the main switchboard. An authorised electrician
is required to fi nd the fault.
Check and remedy the cause of temperature cut-out
activation.
9