Troubleshooting The Sauna Heater - Tylo SENSE COMBI Pure Notice D'utilisation

Troubleshooting the sauna heater

Information!
Contact the dealer during the guarantee period in the event of faults.
See the instructions for the control panel for details of faults not covered in this user guide.
Table 1: Troubleshooting the sauna heater
Symptom Possible cause
Heater is on but 1. Water level incorrect. Minimum water level for
does not create safety sensor?
steam. Water boils 2. Humidity settings on control panel do not corres-
in reservoir. pond to operating status?
3. Water reservoir temperature cut-out activated?
4. Heater element in reservoir faulty?
5. If the sauna structure has defi cient ventilation in
conjunction with dry sauna and high sauna tem-
perature (operating with no water in reservoir),
the temperature cut-out can activate because of
higher radiating temperature in the heater.
Heater element 1. Temperature settings on control panel do not cor-
in heater stone respond to operating status?
compartment does 2. Water reservoir in operation? Only two of the
not warm up. three heater elements in the stone compart-
ment can operate at the same time as the tank,
otherwise excessive current is drawn from the
electricity supply. This is not a fault outside nor-
mal operation.
3. Some of the heater fuses on the main switchbo-
ard can have tripped out?
4. Resistor coil in the heater element faulty?
5. Internal heater PCB fault?
Lights in the sauna 1. Internal glass fuse in heater faulty?
do not come on 2. Is lighting connected via the heater?
when switched on 3. Internal heater PCB fault?
at the control panel.
Heater does not 1. The main power switch is off ?
work, control panel 2. Or all heater fuses on the main switchboard can
does not light up. have tripped out?
3. Loose contact in cabling between heater and
control panel?
4. The specifi c 12VDC output on one of the PCB's
RS485 modular jack to the control panel is faulty
due to short-circuit?
5. Transformer on PCB in heater faulty?
6. Control panel faulty?
The heater fuses/ 1. There is a short-circuit at the heater GND. Can
ground fault inter- be due to a faulty heater element?
rupt device on the 2. Lighting connected to and controlled via the
main switchboard heater faulty?
trip as soon as the 3. The heater has not been used for a long period,
heater is turned on. causing an insulation fault in the heater ele-
ment?
4. Heater has had too much water poured on it?
5. Other internal heater fault?
Remedy
1. Fill up reservoir.
2. Set humidity to correspond to reservoir operation -
read control panel manual.
3. Reset temperature cut-out. For more information,
see the section on temperature cut-out on page
10. If the steam function does not work after reset,
there is a risk of the reservoir being damaged.
4. An authorised electrician is required to fi nd the
fault.
5. Check for possible defi cient ventilation.
1. Set temperature to correspond to heater element
operation in stone compartment.
2. See the instructions supplied with the control
panel.
3. Check and replace/reset the fuses in the main
switchboard.
4. An authorised electrician is required to fi nd the
fault.
5. An authorised electrician is required to fi nd the
fault.
1. Switch off at main power switch on heater and
replace glass fuse. See fi g 9.
2. Verify with authorised electrician who performed
installation of heater/lighting.
3. An authorised electrician is required to fi nd the
fault.
1. Turn heater main power switch.
2. Check and replace/reset the fuses in the main
switchboard.
3. Switch off heater main power switch and connect
each/paired cable to the control panel. Switch on
heater main power switch again. If this does not
help, an authorised electrician is required to fi nd
the fault.
4. Requires an authorised electrician to fi nd the
fault, faulty 12VDC output is indicated by LED out
next to the RS485 output. NB: if the fault is in the
RJ10 cable to the control panel, do not click into
a working vacant RS485 outlet to avoid causing a
fault in that outlet. RJ10 cable must be replaced/
contacts fi tted in the event of a fault.
5. An authorised electrician is required to fi nd the
fault.
6. An authorised electrician is required to fi nd the
fault.
1,2,3,4,5. Do not use the heater, switch off at main
heater main switchboard trip and disconnect hea-
ter fuses on the main switchboard. An authorised
electrician is required to fi nd the fault.
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