Guarantee; Service And Contact - Rösle Videro G3 Mode D'emploi

Problem
Appliance fire

Guarantee

From development to full-scale production all RÖSLE products undergo many stages of design and testing.
In manufacture and assembly we use only high-quality materials and raw materials as well as the latest qua-
lity assurance methods. Only in this way can we guarantee the high quality expected by RÖSLE customers
and many years of enjoyment from the product.
Should it nevertheless happen that a product unexpectedly fails to meet those requirements, we provide a
2-year guarantee.
It is a condition of the guarantee that the product is assembled and used in accordance with the instruc-
tions in this manual. RÖSLE has the right to ask for proof of purchase (so you should keep your invoice or
sales receipt safe).
The limited warranty only applies to repairs or replacement of parts that are shown to have been damaged
through normal use. Where RÖSLE confirms the damage and accepts the claim, RÖSLE will either repair or
replace the part(s) concerned at no charge. If you need to return a damaged part, postage is to be paid to
RÖSLE in advance so that RÖSLE can send the repaired or new part back to you free of charge.
This limited warranty does not extend to failures or operating difficulties due to accident, abuse, misuse, al-
terations, incorrect usage, force majeure, deliberate damage, incorrect assembly or bad maintenance or ser-
vicing. In addition, the warranty is void if normal maintenance and cleaning is not regularly undertaken. In
the same way this warranty does not cover deterioration or damage due to extreme weather conditions
such as hail, earthquakes or hurricanes or changes to the colour due to direct sunlight or contact with che-
micals.
Applicable implied guarantees of marketability and suitability are limited to the guarantee periods stated
in this explicitly limited guarantee. In certain jurisdictions such limitations regarding the period of validity
of an implied warranty are not allowed, therefore these restrictions will not apply to you.
RÖSLE accepts no liability for any exceptional, indirect or consequential damage. In certain jurisdictions the
exclusion or restriction regarding secondary or consequential damage is not permitted, therefore these re-
strictions or exclusions will not apply to you.
Liability cannot be accepted for damage arising from the use or application of RÖSLE products on those of
other manufactures due to improper use, assembly or e. g. by accident.
No person or company is authorised by RÖSLE to undertake any obligation or liability in its name in relation
to the sale, assembly, use, dismantling, return or replacement of its products. Such representations are not
binding on RÖSLE

Service and contact

Our customer service department is available from Monday to Friday between 8 am and 6 pm for any ques-
tions, suggestiongs and complaints.
Email: produktanfrage@roesle.de
Address: Johann-Georg-Fendt-Str. 38 87616 Marktoberdorf / Germany
Telephone: +49 8342 912-270
Homepage: www.roesle.de
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Solution
• If a fire starts in the appliance, turn off the gas cylinder. Use a wet cloth to
put out the fire.
• If the gas cylinder is on fire or if you cannot reach or turn off the switch, call
the fire service immediately.
• Direct a garden hose at the centre of the gas cylinder to cool it down but ne-
ver extinguish the flames with water. As long as the gas is burning, it cannot
form pools and explode.
• Evacuate the area.
Note:
Most fires in gas grills occur because fat and oil has accumulated or because the
gas connections have not been regularly and properly checked. Remember to fol-
low the manufacturer's instructions regarding cleaning and connecting the gas
fittings.
Insects
Spiders and insects may occasionally make cobwebs or nests
in the burner pipes. That may inhibit the flow of gas and cause a fire. This is
known as flashback and can cause serious damage to the gas grill and endanger
the surrounding area. We recommend that the burner pipes are regularly inspec-
ted and cleaned.
Telefax: + 49 8342 912-190