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OPERATING ISSUE
Balance will not turn on.
Poor accuracy.
Cannot calibrate.
Cannot change menu
settings.
Low reference weight.
Invalid piece weight.
Operation time out.
Screen displays "------".
If the troubleshooting section does not resolve your problem, contact Uline Customer Service at 1-800-295-5510.
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TROUBLESHOOTING
CAUSES
No power to balance.
Improper calibration.
Unstable environment.
Calibration menu is locked.
Unstable environment.
Incorrect calibration masses.
Sub-menu is locked.
Reference weight too small.
The weight on the pan is too small to
define a valid reference weight.
Average piece weight is too small.
Weight reading is not stable.
Busy (tare, zero, printing).
1-800-295-5510
uline.com
RECOMMENDATIONS
Verify connection and voltage.
Perform calibration.
Move balance to suitable location.
Turn calibration menu lock off.
Move balance to suitable location.
Use correct calibration masses.
Unlock sub-menu.
Increase sample size.
Increase average piece weight.
Move balance to suitable location.
Wait until completion.
0924 IH-4737
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