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10 TROUBLESHOOTING MINOR
FAULTS
10.1 Messages on the hob
Code
− there is no cooking pan on the cooking
− the cooking pan is not suitable for induction.
− the diameter of the bottom of the cooking
See Chapter 5.3.9 Keep warm function
U
− The electronic system is disrupted.
− Disconnect and reconnect the hob.
E
− Call the after-sales service.
See Chapter 5.3.7 Stop & Go function
I I
The controller keys are covered by liquid
or an item. The symbol will disappear as
(Er03)
soon as the keys are released or cleaned.
The hob has overheated, leave to cool,
E2
then switch back on.
The fan air supply is blocked.
E8
Unblock it.
The hob has not been properly connected
U400
to the network. Check the connection.
Problem in the device's internal bus
(Er47)
system.
If one of these error messages remains visible, you
can contact the after-sales service.
The hob or the cooking zone does not work:
− the hob has been poorly connected to the electrical
power supply.
− the safety fuse has blown.
− check the locking key has been enabled.
− the touch control keys have been splashed with
water or fat.
− there is an object on the touch control keys.
A single zone or all zones are not working:
− the safety device has been operated.
− this shall engage when a cooking zone has been
left on unintentionally.
− the safety shall also engage when one or more touch
control keys are covered.
− a pan is empty and the base has overheated.
− the hob also has an automatic power reducer and
automatic shut-down in the event of overheating.
zone.
pan is too small when compared to the
cooking zone.
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