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Problem description
The appliance does not heat up.
The lamp is turned off.
There is water in the appliance
cavity.
The steam cooking does not work.
It takes more than 3 min to empty
the water tank or the water leaks
from the steam inlet opening.
Power cut always stops cleaning. Repeat cleaning if it's interrupted by power failure.
Trouble with wireless network sig‐
nal.
New router installed or router con‐
figuration changed.
The wireless network signal is
weak.
The wireless signal is disrupted by
microwave oven placed near the
appliance.
13.2 Error codes
When the software error occurs, the display shows error message. You will find the list of
problems in the table below.
Code and description
C2 - the Food Sensor is in the appliance cavity during
Pyrolytic Cleaning.
C3 - the door is not fully closed during Pyrolytic Clean‐
ing.
F111 - Food Sensor is not correctly inserted into the
socket.
F240, F439 - the touch fields on the display do not
work properly.
Cause and remedy
The clock is not set.
To set the clock refer to "Clock functions" chapter.
The door is not closed correctly.
The fuse is blown.
Make sure the fuse is the cause of the problem. If the problem recurs, con‐
tact a qualified electrician.
Child Lock is activated.
The lamp is burnt out. Replace the lamp.
For details refer to "Care and Cleaning" chapter.
The water tank was filled with too much water.
There is lime residue in the steam inlet opening.
There is no water in the water tank.
There is lime residue in the steam inlet opening. Clean the water tank.
Check if your mobile device is connected to the wireless network. Check
your wireless network and router.
Restart the router.
To configure appliance and mobile device again, refer to "Before first use"
chapter, Wireless connection.
Move router as close to the appliance as possible.
Turn off the microwave oven.
Avoid using microwave oven and the Remote operation of the appliance at
the same time. Microwaves disrupt WiFi signal.
Remedy
Take out the Food Sensor.
Close the door.
Fully plug Food Sensor into the socket.
Clean the surface of the display. Make sure there is no
dirt on the touch fields.
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