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No Pilot Flame and control continues to spark
Air in the pilot line .
No spark at pilot burner .
Inappropriate inlet pressure
Air seal issue around pilot .
Clogged pilot gas line .
Valve is defective
Receiver is defective
Pilot is lit, and control continues to spark. Valve shuts after 10-30 seconds.
Over tightened thermocouple interrupter
Thermocouple is defective
Receiver is defective
Pilot is lit and sparking stops. Valve shuts after 3-60 seconds. Valve does not operate manually.
Not enough voltage generated from the thermocouple
or too much resistance in the circuit .
Low inlet pressure .
Thermocouple is defective
Valve is defective
3 short beeps while the motor turns
Receiver batteries are low
Pilot flame lights but there is no main gas flow
Low inlet pressure
Valve turned down to pilot flow .
Main gas burner line is crimped
Clogged burner orifice
Valve is defective
Purge the line (start ignition several times .)
Check spark gap; Check for spark in location along
cable .
Check spark on the receiver by disconnecting the spark
cable from the receiver .
Confirm gas pressure is correct rating for NG/LPG .
Inspect and correct as needed .
To test, remove glass and attempt to light pilot with long
stem-lighter .
Disconnect pilot line from valve and check gas flow .
Reset receiver and attempt to re-ignite .
Replace valve
Replace receiver and reprogram code .
Contact customer service or gas technician
Replace thermocouple
Replace receiver
Use a digital multimeter set in the mV range and
measure the voltage by connecting the test leads to
the spade connector . Spade connector is located on
the outer surface, directly beside the magnet nut .
The available voltage must be at least 5 mV . The
manufacturer must specify the drop time for the
application . The drop time can be measured after the
thermocouple is heated .
Confirm regulator pressure and sizing . Replace if
necessary .
Replace thermocouple
Replace valve
Replace batteries (2 × AA alkaline batteries)
Contact customer service or gas technician
Turn flame to high fire by pressing up button on remote
handset .
Contact customer service or gas technician
Contact customer service or gas technician
Replace valve
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