Warranty Certificate - Tecno-gaz SLIM Notice D'utilisation Et D'entretien

1. The Product is covered by an 18-month warranty, including electrical parts
2. The warranty begins on the date of Product shipment from the TECNO-GAZ warehouse to the buyer.
3. In case of disputes, the date indicated on the "transport document" attached to the goods shall be deemed valid.
4. The warranty only covers the sending of Product spare parts to the buyer or, in the event of TECNO-GAZ considering
the replacement of spare parts not feasible, the replacement of the entire product, after fabrication faults have been
properly ascertained at the undisputable judgement of TECNO-GAZ. The warranty does not therefore cover any other
costs or expenses (including, by way of example but without limitation, labour costs, packaging costs and transport
costs, etc.).
5. The guarantee does not include the components subject to normal wear, such as halogen bulbs, LEDs, fuses, relays,
ball bearings, etc.)
6. The warranty does not cover:
malfunctions due to failure to comply with all instruction manuals;
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malfunctions due to installation and/or maintenance errors;
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malfunctions or faults caused by carelessness, negligence, incorrect use or other causes not attributable to
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TECNO-GAZ;
malfunctions or faults due to the fact that the electrical system of the premises where the device is installed is
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not in compliance with CEI 64-8 standards (standards for electrical systems in premises used for medical
purposes) and similar standards.
7. TECNO-GAZ shall repay direct damages suffered by the buyer and which are documented as attributable to its
product, caused within the warranty period, for an amount not above 40% of the net value of the product as indicated
on the buyer's invoice. TECNO-GAZ's liability is expressly ruled out for indirect damages or consequential damages
(including cases of the Product not being used) deriving from the supply.
8. This warranty certificate replaces legal warranties for faults and non-conformities and rules out any other possible
liability of TECNO-GAZ originating from the supplied products.
9. The payment of any damages to persons or things due to product malfunction or faults shall be limited to the
maximum amount of TECNO-GAZ's insurance coverage for civil liability.
10. The warranty shall be automatically invalidated in the event of:
- the Product having been tampered with or modified by the buyer or third parties;
- the Product having been repaired by the buyer or third parties, without following the instructions in the instruction
manuals;
- the Product serial number having been cancelled, defaced or removed;
- the buyer not being up to date with payments.
11. For jobs to be done under warranty, the buyer shall contact TECNO-GAZ only.
12. The component parts replaced under warranty must only be returned to TECNO-GAZ, if so requested by TECNO-GAZ,
carriage free and suitably packed.
13. In case of failure to return a part requested by TECNO-GAZ, the cost of the component part will be charged.
14. TECNO-GAZ cannot accept returns from end users or in any case from parties other than the buyer.
15. Products returned to TECNO-GAZ must be complete with documentation authorising such return and another
document describing the malfunction.
16. For everything not indicated on this warranty certificate, reference shall be made to the laws of Italy
17. For all disputes deriving from or related to the orders to which this warranty certificate applies and which cannot be
amicably settled between the parties, the only competent law court shall be that of Milan.
MU_023 Rev.2
MAINTENANCE MANUAL

11 Warranty Certificate

28/10/2019
OPERATION AND
EN
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