WARRANTY
1) DURATION: the product is covered by a 12-month (twelve) guarantee.
2) EXCLUSION: the guarantee excludes:
a) faults originating from non-performance of scheduled maintenance and due to
negligence or improper use of the product by the User;
b) periodic checks and maintenance;
c) repair or replacement of parts subject to wear that are fragile or have an
unpredictable life, unless they prove faulty at the time of their delivery;
d) faults caused by personnel or originating from technical personnel transfer and
transportation;
e) faults or damage originating from improper use or operating errors;
f) faults or damage originating from contamination in the water and air infeed
systems, extraordinary chemical agents or electrical events;
g) faults or damage originating from the use of detergents, disinfecting agents,
sterilizing fluids or processes that are not described explicitly in the instruction
manual for operation and maintenance;
h) natural colour change of plastic components.
3) INSTALLATION AND TESTING REPORT: an essential prerequisite for guarantee validity is
the return of the installation and testing report after all its sections have been filled in by
the User and the Fitter. The report must be returned within 15 days after installation,
otherwise the guarantee becomes null and void.
4) LIMITS: the guarantee entitles its holder to repairs or replacement of faulty components
free of charge. The right to replace the entire machine is excluded. As for components
either applied or added to TECNO-GAZ products or by third parties, having their own
guarantee certificate, the conditions, limits and exclusions indicated in the relevant
certificates apply.
Under no circumstances shall carrying out of one or more than one repair during the
guarantee term change the guarantee expiry date.
5) CLAIMS: in the event of the Purchaser making a claim relating to the application of the
guarantee and the quality or conditions of the delivered equipment, the said Purchaser
shall in no way suspend and/or delay payments.
6) DISPUTES: if a dispute arises on the application and interpretation of this Certificate of
guarantee, the Court of PARMA (Italy) shall be the court of jurisdiction, regardless of the
location in which the purchase agreement was stipulated.
7) DEROGATIONS: any special derogations from the guarantee terms described in this
section shall not imply the granting to the Purchaser of any right and shall be considered
as granted for a specific case only.
8) MISCELLANEOUS: for any other issue, which is not covered by this Certificate of
Guarantee, the rules described in the Civil Code and existing relevant Laws in the Republic
of Italy apply.
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