Troubleshooting - Philips Respironics SimplyGo Manuel De L'utilisateur

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SimplyGo User Manual

Troubleshooting

The table below lists common problems and actions you can take If you
are unable to resolve a problem after referring to this table or to the Alarm
Indicators and Screen Symbols section, please contact your home care
provider
Problem
Possible Cause
Device Won't
Battery is depleted
Turn On
Battery is not
installed correctly
Power button not
pressed twice
Device Will Not
SimplyGo is not
Trigger A Pulse
turned on
Of Oxygen
Cannula tubing is
kinked or twisted
Device malfunction Contact your home care provider
Oxygen
Device is warming
Not At Full
up
Concentration
Alarm Occurs
The device needs
your attention
32
What You Should Do
Use the AC or DC power cords to
operate the device (with the battery
inserted) to recharge the battery If
this does not resolve the problem,
contact your home care provider
Remove the battery and re-install it
correctly
Press the power button twice
Press the power button twice
Make sure the tubing is connected
properly to the oxygen outlet port
and that it is free of any obstruction
Continue using your device, and
wait 20 minutes for the device to
deliver oxygen at the prescribed
concentration If the condition
persists, contact your home care
provider
See the Alarm Indicators and Screen
Symbols section for information
about specic alarms and what you
should do

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