Return Authorization - Stryker Medical 6082 Rugged MX-PRO R3 Manuel D'utilisation

Stryker offers the following service contract programs:
Program Levels:
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PLATINUM − Preventive Maintenance Inspection Three Times Annually (includes free annual mat-
tress upgrade)
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GOLD − Preventive Maintenance Inspection Twice Annually
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SILVER − Preventive Maintenance Inspection Annually
All Program Levels Include the Following:
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Unlimited Emergency Service Calls
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Priority Contact − Two Hour Phone Response
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Most Repairs Will Be Completed Within Three Business Days
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JCAHO Documentation
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On−Site Maintenance Log Book with Preventative Maintenance & Emergency Service Records
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Factory Trained Stryker Service Technicians with Fully Stocked Vans
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Stryker Authorized Parts
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End of Year Summary
Not included:
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Any disposable items
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I.V. Poles
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Mattresses
S
Damage resulting from abuse
please call your local representative or call (800) 327−0770 (option #2).

Return Authorization:

Merchandise cannot be returned without approval from the Stryker Customer Service Department. An autho-
rization number will be provided which must be printed on the returned merchandise. Stryker reserves the
right to charge shipping and restocking fees on returned items.
SPECIAL, MODIFIED, OR DISCONTINUED ITEMS NOT SUBJECT TO RETURN.
Damaged Merchandise:
ICC Regulations require that claims for damaged merchandise must be made with the carrier within fifteen
(15) days of receipt of merchandise. DO NOT ACCEPT DAMAGED SHIPMENTS UNLESS SUCH DAMAGE
IS NOTED ON THE DELIVERY RECEIPT AT THE TIME OF RECEIPT. Upon prompt notification, Stryker
will file a freight claim with the appropriate carrier for damages incurred. Claim will be limited in amount to
the actual replacement cost. In the event that this information is not received by Stryker within the fifteen
(15) day period following the delivery of the merchandise, or the damage was not noted on the delivery receipt
at the time of receipt, the customer will be responsible for payment of the original invoice in full.
Claims for any short shipment must be made within thirty (30) days of invoice.
International Warranty Clause:
This warranty reflects U.S. domestic policy. Warranty outside the U.S. may vary by country. Please contact
your local Stryker Medical representative for additional information.
Patent Information
RuggedR Products are manufactured under the following patents:
United States 5,575,026
5,537,700
Other Patents Pending
Warranty
For more information on our service contracts,
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