Troubleshooting - Saeco NEXTAGE CAP010 Mode D'emploi Et D'entretien

English
11

TROUBLESHOOTING

A list of the possible machine faults is given below.
When the symbol "*" appears in the "Solution" box, it means that the operation must be performed by a Maintenance Technician.
Fault
The machine does not turn on
The display shows: "Coffee grounds drawer
full"
Grinder error
Only water is dispensed instead of coffee
No water or steam is dispensed
Coffee flows out too quickly
Coffee flows out too slowly
Coffee is not hot enough
Coffee does not have enough crema
The machi n e requi r es too much ti m e to warm up, the
water quanti t y i s reduced
The brew group cannot be removed.
The brew group cannot be inserted.
The Cappuccinatore does not dispense milk
112
Cause
No voltage
The Coffee grounds drawer is full
The coffee grinder is blocked
The button for pre-ground coffee selection has
been pressed but ground coffee has not been
added into the relative container
The steam/hot water wand hole is clogged
The grind is too coarse
The grind is too fine
The cup has not been preheated
The machi n e has not yet reached the ri g ht temperature
The coffee blend is unsuitable, coffee is not
freshly roasted, the coffee powder has been
ground too finely or too coarsely
The machine circuit is clogged by limescale
The brew group is not in its neutral position
(N)
The brew group is not in its neutral position
(N)
The milk used is not cold enough (see
warnings)
There is no more milk in the container
SOLUTION
Check:
- that the plug is connected
- that the all-pole switch (if
any) is on
- the fuses of the electrical system
- the electrical connections
Empty the dump box and
reintroduce it properly.
To reset the alarm, you must
keep the drawer extracted
for at least 15 seconds.
Clean the coffee grinder
Place the coffee dose in the
container and restart the
cycle
Clean it as explained in
sections "Steam Wand
Cleaning" and "Hot Water
Wand Cleaning".
Set a finer grind
Set a coarser grind
Preheat the cup
Wai t for the machi n e to reach the
i d eal temperature
Change the coffee blend or
check its grind setting (if
pre-ground)
Descale the machine
Switch the machine on and off
by using the power button
Turn the brew group by hand
until it reaches the neutral
position (N). The reference
on the shaft must match the
arrow N
Move the temperature
adjusting lever downwards
Fill the container with milk
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