Troubleshooting - Saeco Incanto HD8917 Mode D'emploi

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34

Troubleshooting

Problem
The machine does not
turn on.
The machine is in
DEMO mode.
The drip tray fills up
quickly.
The 'coffee grounds
container full' icon
remains displayed.
I cannot remove the
brew group.
4219_460_3631_2_Lux_Booklet_A5_v2.indd 34
This chapter summarizes the most common problems you could
encounter with the machine. If you are unable to solve the problem
with the information below, visit www.saeco.com/support for a list
of frequently asked questions or contact the Consumer Care Center
in your country.
Cause
The machine is disconnected
or the main switch is in OFF
position.
The standby button has been
pressed for more than 8
seconds.
This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water flows through the internal
system directly into the drip tray.
You emptied the coffee grounds
container while the machine was
turned off.
You placed back the coffee
grounds container too fast.
The brew group is not in the
correct position.
You have not removed the
coffee grounds container.
Solution
Check if the power cord is
inserted correctly.
Make sure the main switch is in
ON position.
Turn the machine off and then
on again using the main switch
on the back of the machine.
Empty the drip tray when the
'drip tray full' indicator pops up
through the drip tray cover.
Place a cup under the
dispensing spout to collect
rinsing water.
Always empty the coffee
grounds container while the
machine is ON. If you empty
the coffee grounds container
while the machine is turned off,
the coffee cycle counter is not
reset. In that case, the 'empty
coffee grounds container' icon
will stay on the display even
though the container is not full.
Do not place back the coffee
grounds container until the
display prompts you to put it
back
Close the service door. Turn
the machine off and back on
again. Wait for the machine
ready screen to appear and
then remove the brew group.
Clean the brew group.
Remove the coffee grounds
container before you remove
the brew group
21/07/17 14:30