Error messages on display and corrective measure
9
Error messages on display and corrective measure
Fault description
Emergency / air pressure /
alarm voltage too low
Rinsing alarm
Flush leakage alarm
HELMS communication
timeout
Air pressure alarm
Emergency stop alarm
Product empty signal 1-14
HD1, HD2
Maximum dosing time, P1-
P24, HD1, HD2 (P: pump,
HD: main metering unit)
Flow alarm P1-P24, HD1,
HD2
Leakage alarm P1-P24,
HD1, HD2
Main switch off HD1, HD2
Pump / agitator alarm HD1,
HD2
Water pressure alarm HD1,
HD2
Overflow HD1, HD2
417101971 Rev. 2-02.2019
Cause
Centralised alarm,
emergency stop, air pressure
and voltage
No water flow when flushing
Water consumption without
flushing
Communication with HELMs
was interrupted
Too little or no air pressure
available
Emergency stop switch was
pressed
Product container is empty
Dosage could not be
dispensed in the time
prescribed
No product is dispensed,
even though metering unit is
selected
Product consumption without
dosing
Main metering unit is
switched off
Main metering unit motor
problem
Main metering unit water
pressure too low
Product container overflows
84
Remedy
Inspection of emergency stop
switch, air pressure or power
supply
Inspection of water pressure,
electrical control of NSP valve
Discharge line blocked
Metering valve does not open
Manifold blocked
NSP valve does not close
Faulty monitoring sensor
Inspection of network connection
Helms PC is switched off
Verification of air pressure
Air pressure sensor
After correcting the emergency stop
problem, activate the quit switch
Switch containers and check
suction lance and sensor
Inspection of metering unit, new
calibration
Check flow meter
Check discharge line / valves
Inspection of metering unit, new
calibration
Check rotameter
Check discharge line / valves
Pumps selected without dosing
instruction
Vacuum effect rinsing
Switch on main metering unit
Check main metering unit
Overcurrent switching elements
Pump / agitator blocked
Verification of water pressure
Inspection of sensor and cable
Check container
Inspection of sensor and cable
Check pump flow rate