Service - Pfeiffer Vacuum TSD 022 Mode D'emploi

7. Service

Do Make Use Of Our Service Facilities
In the event that repairs are necessary a number of options
are available to you to ensure any system down time is kept
to a minimum:
– On the spot repairs by our Service Engineers,
– Return the individual components to the manufacturer for
repairs,
– Replacement with new value individual components.
Local PFEIFFER representatives can provide full details.
Before returning:
Please attach a clearly visible notice "Free of harmful
substances" (both on the unit and also on the delivery note
and any accompanying letters).
"Harmful substances" are defined in the current, local regula-
tions and in the U.S.A. as "materials in accordance with the
Code of Federal Regulations (CFR) 49 Part 173.240 Definition
and Preparation".
We will carry out the decontamination and invoice this work
to you if you have not attached this note. This also applies
where the operator does not have the facilities to carry out
the decontamination work. Units which are contaminated
radioactively, microbiologically or biologically cannot be
accepted as a matter of principle.
Fill Out The Contamination Declaration
In every case the "Contamination Declaration" must be
completed diligently and truthfully (see operating instruc-
tions for the individual components).
A copy of the completed declaration must accompany the
unit; any additional copies must be sent to your local
PFEIFFER Service Center.
Please get in touch with your local PFEIFFER representatives
if there are any questions regarding contamination.
Decontaminate units before returning or possi-
ble disposal. Do not return any units which are
radioactively, microbiologically or biologically
contaminated.
Returning Contaminated Units
If contaminated units have to be returned for maintenanc/
repair, the following instructions concerning shipping must be
followed:
Neutralise the pump by flushing with nitrogen or dry air.
Seal all openings to the air.
Seal pump or unit in suitable protective foil.
Ship units only in appropriate transport containers.
Please Note:
Repair orders are carried out according to our general condi-
tions of sale and supply. If repairs are necessary, please send
the unit to your nearest PFEIFFER Service Center.
Contact Addresses And Service Hotline
Contact addresses and telephone numbers can be found on
the back cover of these operating instructions.
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