Affected
Models
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IAQPoint2 Troubleshooting Guide
Version
Symptom
Display is black.
Display is dim.
Numeric display is
replaced by "- - -"
Warning symbol
( ) is shown at
top of screen.
Calibration menu is
not visible.
Temperature read-
ing is higher than
an accurate refer-
ence instrument.
Temperature read-
•
ing is higher than
an accurate refer-
ence instrument.
Temperature
reading is lower
than an accurate
instrument.
Diagnostic
Cause
Tests
The monitor has
gone into sleep
mode because
Touch display.
the display was
not touched for 5
minutes.
The monitor has
gone into sleep
mode because
Touch display.
the display was
not touched for 5
minutes.
Associated sensor
is defective
One or more sen-
sors is defected
Calibration is only
possible with level
2 password.
The monitor is not
mounted vertically
as required.
Air velocity is
less than 7 ft/
sec (2 m/sec) as
required.
The monitor is not
located in still air
as required.
IAQPoint2™
Solution
Touch display
to wake up or
reconfigure for
dim display while
sleeping.
Touch display
to wake up or
reconfigure for
black display while
sleeping.
Replace.
Replace.
Enter the level 2
password.
Remount vertically,
according to instal-
lation instructions.
Reposition the
monitor for a loca-
tion with adequate
air velocity.
Use an alternate
sensor for tempera-
ture measurement.
Remount accord-
ing to installation
instructions, away
from air vents.
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