Troubleshooting - CONSTRUCTA CC4W91962 Manuel D'installation

14 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
14.1 Malfunctions
Fault
The appliance is not
working.
Appliance is not heat-
ing, colon is flashing
in the display.
Microwave operation
is stopped.
Food takes longer
than usual to heat up.
Microwave not work-
ing.
12:00 flashes in the
display and the
symbol lights up.
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1. Switch off the fuse in the fuse box.
2. Switch the fuse back on after approx. 10 seconds.
a If the fault was a one-off, the message disappears.
3. If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 71
Demo mode is activated in the basic settings.
1.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
the fuse box.
2. Deactivate demo mode in the basic settings in the next 3 minutes.
Malfunction
1. Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a If the fault was a one-off, the message disappears.
3. If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 71
The microwave power setting was too low.
▶
Select a higher microwave power setting.
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
Double the amount needs double the cooking time.
The food was colder than usual.
▶
Stir or turn the food during cooking.
The door was not fully closed.
▶
Check whether food residue or debris is trapped in the door.
has not been pressed.
▶
Press ⁠ .
There has been a power cut.
▶
Reset the time.
→ "Setting the time", Page 47
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
Troubleshooting en
57