Troubleshooting; Operating Codes Displayed; Programming Codes Displayed; Error And Failure Codes Displayed - SOMFY Dexxo Pro RTS Manuel D'installation

Dexxo Pro RTS

12 - trouBLesHootIng

12.1 operating codes displayed

Code description
Waiting for a command
Door opening
Waiting for the door to close
Door closing
Obstacle detection
Safety input active
Pedestrian door safety
contact active
Safety mechanism self test
Permanent hardwired control Indicates that the permanent
Working from back-up
battery
Waiting for a command

12.2 Programming codes displayed

Code description Comments
Awaiting setting Pressing the "set" button for 2 s starts the
learning mode.
Learning mode Pressing the "oK" button starts the learning
cycle: the S2 display blinks during the entire
cycle.
Pressing the "+" or "-" buttons will control
the motor in forced mode.
Awaiting Pressing a button on the remote control
remote control allocates this button to the motor total
memorisation for opening control.
operation in total
Pressing "Prog" once more switches to
opening
"awaiting remote control memorisation for
operation in partial opening: F1" mode.
Awaiting Pressing a button on the remote control
remote control allocates this button to the motor partial
memorisation for opening control.
operation in partial
Pressing "Prog" once more switches
opening
to "awaiting remotely controlled lighting
memorisation: F2" mode
Awaiting remotely Pressing a button on the remote control
controlled lighting allocates this button to the remotely
memorisation controlled lighting control.
Pressing "Prog" once more switches to
"awaiting remote control memorisation for
operation in total opening: F0" mode.
Copyright © 2015 Somfy SAS. All rights reserved
Comments
Displayed during obstacle
detection then for 30 s.
Displayed after a movement
request or during movement, when
the safety input is active.
This display is maintained as long
as the safety input is active.
Displayed after a movement
request or during movement,
when the pedestrian door contact
is open.
The display is maintained as long
as the pedestrian door contact
remains open.
Displayed during safety
mechanism self tests.
hardwired control input is activated
(contact closed). Commands from
radio remote control units are
inhibited.

12.3 error and failure codes displayed

Code description Comments
Safety input Displayed when
always active the safety input
remains active for
more than three
minutes.
Safety The safety device
mechanism self test failed
self test fault
Other faults These codes
and failure correspond to
conditions various electronic
circuit board
failures.
Detection of Displayed when
forced entry an action occurs
from outside the
garage (read
by reinjection of
power)
Detection of Displayed when
forced entry an action occurs
from outside the
garage (read by
optical encoder)
Maintenance Displayed when
is required maintenance is
required on the
installation. The
number of cycles
programmed
in parameter
"PA" has been
reached.

12.4 Accessing stored data

To access stored data, select the "ud" setting then press "oK" as shown in
Fig. 41.
data description
Total cycle counter: tens and units
Total cycle counter: thousands and hundreds
Total cycle counter: hundreds of thousands
Cycle counter with obstacle detection: tens and units
Cycle counter with obstacle detection: thousands
Number of control channels memorised
Log of the last ten faults
to
Clears the fault log: press "oK" for 7 s (Fig.41).
Action required?
Check that there is no obstacle
triggering cell or sensor bar
detection.
Check that "P2" is setup
correctly depending on the
devices connected to the
safety input.
Check safety device wiring.
When photoelectric cells
are used, check their proper
alignment.
Check that "P2" is setup
correctly depending on the
devices connected to the
safety input.
Check safety device wiring.
When photoelectric cells
are used, check their proper
alignment.
Cut the power supply (mains &
battery back-up), wait for a few
minutes then re-connect the
power supply.
Perform a learning cycle.
If the fault persists, contact
Somfy Technical Support.
Press a button on the
memorised remote control to
stop the siren.
Start a complete opening and
closing cycle.
Press a button on the
memorised remote control to
stop the siren.
Start a complete opening and
closing cycle.
Confirm or modify the current
"PA" value, or deactivate
the "Maintenance required
indicator" function.
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