Troubleshooting - Cleanmaxx PC-P008E Mode D'emploi

EN
Storage
• Store the device in a cool, dry place which is protected from direct sunlight and is
out of the reach of children and animals.
If you do not want to use the device for a prolonged period, remove the re-
chargeable battery to stay on the safe side (see section "Removing the re-
chargeable battery").

Troubleshooting

If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the
customer service department.
Do not attempt to repair a defective device yourself!
Problem
The device only operates
slowly or doesn't start.
The suction power is weak.
Dust escapes from the
device during cleaning.
The control light doesn't
illuminate when the device
is connected to the mains
supply.
Unusual odour
06418_01385_DE-EN-FR-NL_A5_V3.indb 26 06418_01385_DE-EN-FR-NL_A5_V3.indb 26
26
Possible cause / solution
• Is the rechargeable battery empty? Charge it.
• Is the battery too weak? Charge up the battery.
• Is the dust container (7) full? Empty the dust con-
tainer.
• Are the fi lters heavily laden with dirt? Clean it
in accordance with the "Cleaning and storage"
chapter.
• Is the suction opening plugged?
Turn off the device and remove the blockage.
• It is also possible that some particles remain caught
in the carpet fl oor or that they are too large / too
heavy for the device to vacuum up. Simply remove
the debris by hand.
• Check whether the dust container and fi lter have
been inserted correctly and adjust the fi t if necessary.
• Check whether the dust container is closed correctly.
• Are the fi lters heavily contaminated? Clean it in ac-
cordance with the "Cleaning and storage" chapter.
• Are the fi lters worn or damaged? Order a new fi lter
via www.service-shopping.de and replace it.
• Is the mains adapter properly connected with the
socket and the barrel connector with the connector
jack on the device?
• Is the socket defective? Try another socket.
• Check the fuse for your mains connection.
• A new odour is normal when the device is used for
the fi rst time; it disappears after a while.
15.06.2018 12:38:34 15.06.2018 12:38:34