TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit
If you experience
Steam cycle will not
The water supply is not connected to
operate
the oven.
The filter needs to be replaced.
Self-Cleaning cycle
The oven door is open.
will not operate
The function has not been entered.
On some models, a Delay Start Self-
Clean cycle has been set.
A Delay Start has been set.
On 48" (121.9 cm) ranges, one oven is
self-cleaning.
Oven cooking results
The proper temperature is not set.
not what expected
The proper oven temperature calibration
is not set.
The oven was not preheated.
The proper bakeware is not being used.
The racks are not positioned properly.
There is not proper air circulation around
bakeware.
The batter is not evenly distributed in
the pan.
The proper length of time is not being
used.
The oven door has been opened while
cooking.
Baked items are too brown on the
bottom.
Pie crust edges are browning early.
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Possible causes
See the Installation Instructions supplied with this oven.
The oven will shut off the steam functions until the filter is
replaced.
Close the oven door all the way.
Make sure you have properly followed the Self-Cleaning cycle
instructions.
This will cause the oven to start the Self-Clean cycle at a later
time.
This will prevent the oven from starting any function until the
Delay Start time is reached or has been canceled.
When one oven is self-cleaning, the other oven cannot be set to
self-clean.
Double-check the recipe in a reliable cookbook.
Select the temperature offset up to +35°F to increase or
decrease the temperature as desired.
If the proper steps are followed when setting the desired
function, the oven will preheat before cooking.
Make sure the bakeware used is appropriate for the food being
cooked.
Place racks so there is adequate space above each food item.
Allow 2" (5.0 cm) of space around bakeware and oven walls.
Check that batter is level in the pan.
Adjust cooking time.
Oven peeking releases oven heat and can result in longer
cooking times.
Move rack to higher position in the oven.
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
Solution