including diagnosis (if the diagnostic
work is performed at an authorized
dealer), parts, and labor.
Manufacturer's Warranty Coverage
In Canada 1999 and later model year
small off-road equipment engines are
warranted for two years. If any emission-
related part on your engine is defective,
the part will be repaired or replaced by
STIHL Limited free of charge.
Owner's Warranty Responsibilities:
As the small off-road equipment engine
owner, you are responsible for the
performance of the required
maintenance listed in your instruction
manual. STIHL Limited recommends
that you retain all receipts covering
maintenance on your small off-road
equipment engine, but STIHL Limited
cannot deny warranty solely for the lack
of receipts or for your failure to ensure
the performance of all scheduled
maintenance.
Any replacement part or service that is
equivalent in performance and durability
may be used in non-warranty
maintenance or repairs, and shall not
reduce the warranty obligations of the
engine manufacturer.
As the small off-road equipment engine
owner, you should be aware, however,
that STIHL Limited may deny you
warranty coverage if your small off-road
equipment engine or a part has failed
due to abuse, neglect, improper
maintenance or unapproved
modifications.
You are responsible for presenting your
small off-road equipment engine to a
STIHL service center as soon as a
GS 461
problem exists. The warranty repairs will
be completed in a reasonable amount of
time, not to exceed 30 days.
If you have any questions regarding your
warranty rights and responsibilities,
please contact a STIHL customer
service representative at www.stihl.ca
or you can write to:
STIHL Ltd.,
1515 Sise Road
Box 5666
CA-LONDON ONTARIO; N6A 4L6
Coverage by STIHL Limited
STIHL Limited warrants to the ultimate
purchaser and each subsequent
purchaser that your small off-road
equipment engine will be designed, built
and equipped, at the time of sale, to
meet all applicable regulations. STIHL
Limited also warrants to the initial
purchaser and each subsequent
purchaser that your engine is free from
defects in materials and workmanship
which cause the engine to fail to conform
with applicable regulations for a period
of two years.
Warranty Period
The warranty period will begin on the
date the utility equipment engine is
purchased by the initial purchaser and
you have signed and sent back the
warranty card to STIHL Ltd. If any
emission-related part on your engine is
defective, the part will be replaced by
STIHL Limited at no cost to the owner.
Any warranted part which is not
scheduled for replacement as required
maintenance, or which is scheduled only
for regular inspection to the effect of
"repair or replace as necessary" will be
warranted for the warranty period. Any
warranted part which is scheduled for
replacement as required maintenance
will be warranted for the period of time
up to the first scheduled replacement
point for that part.
Diagnosis
You, as the owner, shall not be charged
for diagnostic labor which leads to the
determination that a warranted part is
defective. However, if you claim
warranty for a component and the
machine is tested as non-defective,
STIHL Limited will charge you for the
cost of the emission test. Mechanical
diagnostic work will be performed at an
authorized STIHL servicing dealer.
Emission test may be performed either
at
STIHL Incorporated,
536 Viking Drive, P.O. Box 2015,
Virginia Beach, VA 23452
or at any independent test laboratory.
Warranty Work
STIHL Limited shall remedy warranty
defects at any authorized STIHL
servicing dealer or warranty station. Any
such work shall be free of charge to the
owner if it is determined that a warranted
part is defective. Any manufacturer-
approved or equivalent replacement
part may be used for any warranty
maintenance or repairs on emission-
related parts and must be provided
without charge to the owner. STIHL
Limited is liable for damages to other
engine components caused by the
failure of a warranted part still under
warranty.
English
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