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• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non-
domestic environment i.e. professional
use.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for
any damage that may occur during
transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs
during this delivery will be covered by
IKEA.
• Cost for carrying out the initial
installation of the IKEA appliance.
However, if an IKEA appointed Service
Provider or its authorized service
partner repairs or replaces the appliance
under the terms of this guarantee,
the appointed Service Provider or its
authorized service partner will reinstall
the repaired appliance or install the
replacement, if necessary.
How country law applies
The IKEA guarantee gives you specific
legal rights, and you may also have other
rights which vary from state to state
or jurisdiction to jurisdiction. However
these conditions do not limit in any way
consumer rights described in the local
legislation.
Area of validity
For appliances which are purchased in
United States or Canada, or moved to one
of the mentioned countries, the services
will be provided in the framework of
the guarantee conditions normal in the
specified country.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
- the technical specifications of the
country in which the guarantee claim is
made;
- the Assembly Instructions and User
Manual Safety Information.
The dedicated after sales for IKEA
appliances
Please don't hesitate to contact IKEA
appointed After Sales Service Provider to:
• make a service request under this
guarantee;
• ask for clarifications on installation of
the IKEA appliance in the dedicated IKEA
kitchen furniture;
• ask for clarification on functions of IKEA
appliances.
You can find phone
numbers of the IKEA
appointed After Sales
Service Providers at
the end of this manual.
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
How to reach us if you need our service
In order to provide you a quicker service,
we recommend to use the specific phone
numbers listed on this manual. Always
refer to the numbers listed in the booklet
of the specific appliance you need an
assistance for.
Please also always refer to the IKEA article
number (8 digit code) placed on the rating
plate of your appliance.
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