Publicité
ENGLISH
IKEA LIMITED GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years
from the original date of purchase of Your
appliance at IKEA, unless the appliance is
named LAGAN or TILLREDA in which case
two (2) years of guarantee apply. The
original sales receipt is required as proof
of purchase. If service work is carried out
under guarantee, this will not extend the
guarantee period for the appliance.
Who will execute the service?
IKEA "Service Provider" will provide the
service through its own service operations
or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the
appliance which have been caused by
faulty construction or material faults
from the date of purchase from IKEA. This
guarantee applies to domestic use only.
Some exceptions not guaranteed are
specified under the headline "What is not
covered under this guarantee?"
Within the guarantee period, the costs
to remedy the fault (e.g., repairs, parts,
labour and travel) will be covered, provided
that the appliance is accessible for repair
without special expenditure. On these
conditions the local regulations are
applicable.
Replaced parts become the property of
IKEA.
What will IKEA do to correct the
problem?
IKEA appointed Service Provider will
examine the product and decide, at its
sole discretion, if it is covered under this
guarantee. If considered covered, IKEA
Service Provider or its authorized service
partner through its own service operations,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
What is not covered under this
guarantee?
• Normal wear and tear.
• Deliberate or negligent damage,
damage caused by failure to observe
operating instructions, incorrect
installation or by connection to the
wrong voltage, damage caused by
chemical or electro- chemical reaction,
rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries
and lamps.
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible colour differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems
or soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless
such damages can be proved to have
been caused by production faults.
• Cases where no fault could be found
during a technician's visit.
35
Publicité
